Business Analyst - IT Projects at Optimal Growth Technologies

Role Purpose:

• The Business Analyst is responsible for understanding the business needs, processes, and challenges of the organization to identify solutions that align with strategic goals.
• This role involves gathering requirements, analyzing and documenting business processes, and working closely with stakeholders, project managers, and the IT development team to ensure successful delivery of IT solutions and/or achieve project objectives

Key Responsibilities:

Requirements Gathering:

• Engage with stakeholders to understand and document their business needs and requirements.
• Facilitate workshops, interviews, and meetings to gather comprehensive requirements.
• Translate business requirements into functional and non-functional specifications for IT projects.

Process Analysis and Improvement:

• Analyze existing business processes and workflows to identify areas for improvement.
• Recommend changes to enhance business performance and efficiency.
• Create process models, diagrams, and flowcharts to depict current and future states.

Stakeholder Management:

• Build and maintain strong relationships with stakeholders across the business.
• Act as the primary point of contact between business stakeholders and the IT development team.
• Communicate project progress, risks, and issues effectively to stakeholders.

Solution Design and Validation:

• Collaborate with IT architects and developers to design solutions that meet business needs.
• Participate in solution validation and testing activities to ensure the solution meets the defined requirements.
• Assist in the preparation of test cases and perform user acceptance testing (UAT).

Documentation and Reporting:

• Prepare detailed documentation, including business requirements (BRSs), functional specifications, and user manuals.
• Produce regular project status reports for stakeholders and senior management.
• Maintain a clear and organized documentation repository.

Project Management Support:

• Assist project managers in developing project plans, timelines, and resource allocation.
• Monitor project progress, ensuring alignment with business objectives and timely delivery.
• Support change management activities by helping to plan and execute the transition to new systems or processes.

Continuous Improvement:

• Stay up to date with industry trends, emerging technologies, and best practices in business analysis
• Suggest improvements to the BA practice within the organization, including tools, methodologies, and processes.

Qualifications:

Education:

• Bachelors degree in Business Administration, Information Technology, Computer Science, or a related field. A Post graduate degree or relevant certification (e.g., BA Certification, PM) is a plus.

Experience:

• 3-5 years of experience as a Business Analyst in IT/transformation projects.
• Proven experience in requirements gathering, process analysis, and solution design.
• Experience with Agile project methodologies.
• Proven track record of working on transformational cross functional projects

Skills:

• Strong analytical and problem-solving skills.
• Excellent communication, negotiation, and presentation abilities.
• Proficiency in business analysis tools such as JIRA, Confluence, Visio, or similar.
• Understanding of IT systems, databases, and software development processes.

Other:

• Ability to work in a fast-paced environment with changing priorities.
• Strong attention to detail and a commitment to quality.
• Ability to work independently and as part of a team.