Business Analyst (Junior) at Discovery Limited

Key Purpose

• Within the Heath Benefit Solutions (HBS) area, a junior Business Analyst must work together with other Business Analysts to understand the overall business needs and requirements, documenting the requirements to a sufficient level of detail allowing the development team to craft a technical solution. The junior Business Analyst will also be involved in testing and validating the functionality of the technical solution against the business requirements. A Business Analyst in the HBS space must be technically minded and be able to understand basic development and data principles.

Areas of responsibility may include but not limited to
The successful candidate will be required to perform but not limited to the following key outputs in respect of the HBS portfolio:

A junior Business Analyst must understand:

• the system development life cycle and can explain the importance of the BA role in each stage
• the distinction between business, functional and non-functional requirements
• the differences between business requirements and business rules
• the role of BA in supporting delivery of requirements from a technical and business perspective
• the types of project approaches such as Waterfall and Agile
• the principles of system and user acceptance testing and the link to requirements documentation
• principles of project risks, issues, assumptions, and dependencies

A junior Business Analyst must be able to demonstrate that they can:

• Assist in gathering business requirements
• Scheduling stakeholder workshops / meetings
• Perform basic data analysis and reporting
• Assist with creating or maintaining documentation and / or specifications to achieve alignment and approval of the solution to be implemented
• Develop cases, context diagrams and process flows to visualise and improve business processes.
• Basic data configuration
• Supporting testing and end user testing
• Collaborating with cross-functional teams
• Assisting with production issue investigation
• Actively provide progress updates

Personal Attributes and Skills
The successful candidate must demonstrate the following personal attributes:

• Values Driven: Committed to integrity and ethics in business and behaves consistently with Discovery Values
• Optimistic: Motivated by a positive future and energised by challenges
• Learns on the Fly: Embraces the unfamiliar and experiments to find solutions
• Resilient: Recovers quickly from setbacks grows from negative experiences
• Instills trust: Follows through on commitments
• People Savvy: High EQ with low ego
• Drives Results: Energises self and others to achieve and consistently exceeds goals
• Problem Solver: Looks beyond the obvious and finds sustainable solutions
• Process and customer experience focus with regards to risk mitigation and solutions

The successful candidate must demonstrate the following skills and competencies:

• Technical aptitude - understand what a software application is and how it works
• Analytical aptitude - processes translate to logic, data is information the business cares about, business rules govern the way a business operates
• Personal organisation and time management skills
• Business writing skills 
• Presentation and facilitation skills 
• Communication skills (written, verbal/presenting, and listening)
• Customer focused
• Results oriented
• Creative
• Innovative
• Self-driven
• Attention to detail
• Ability to build relationships with people from all different backgrounds and at different job levels  

 Education and Experience

• Relevant tertiary qualification (BSc Computer Science or equivalent 3-year IT qualification)
• UML course 
• 1 to 2 years working experience in a professional environment (if no tertiary qualifications)
• Knowledge of ITIL, CMMI, PCMM
• Technical knowledge of SQL, UML, XML, OO
• Knowledge of software architecture, facilitating JAD sessions, data modelling techniques, industry compliance and legislation.