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Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
Job Purpose
To apply a set of tasks and techniques used to work as a liaison amongst stakeholders in order to understand the problems; opportunities; needs; structure; policies and operations of the organisation on large; high risk and complex projects. To recommend solutions that enable the organisation to achieve its goals. To elicit and analyse the actual needs of the stakeholders; facilitate communication between organisational units and play a central role in aligning the needs of business units with the capabilities delivered by information technology and may serve as a translator between these groups. The senior BA has years of deep practical experience in the role; with repeated practice performing business analysis in a variety of complex situations.
Job Responsibilities
Collaborate with stakeholders by managing conflict, agreeing on task and project requirements, and remaining impartial in requirements discussions. Facilitate requirements workshop, maintain group focus and leads discussion toward stated goals. Define business objectives, processes and requirements. Build, sustain and leverage relationships with persons within and outside area of immediate responsibility when gathering, validating and approving requirements. Manage client and stakeholder expectations. Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth. Understand and embrace the Nedbank vision and values, leading by example. Identify opportunities to improve or enhance processes. Add value to Nedbank by supporting the implementation of new processes, policies and systems. Deliver systems, products and projects by applying the standard Nedbank Business Analysis (BA) methodology. Deliver project results cost effectively on time and within risk parameters. Ensure improved results. Plan and monitor business analysis activities, communication approach, requirements management and analysis performance. Conduct and document requirements elicitation through the application of brainstorming, prototyping, etc Ensure work is completed to plan. Analyse and document the enterprise. Prepare business cases. Justify the investment for business initiative. Comply with risk standards - monitoring and take correcting if necessary. Deliver required output by ensuring work obstacles and problems are managed effectively. Assess and validate solutions and requirements. Support the achievement of the business strategy, objectives and values. Ensure knowledge management by sharing knowledge and industry trends with team. Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses. Ensure team success. Actively promote and contribute to the organisation's Business Analysis (BA) Centre of Excellence in defining the BA practices for the organisation.
People Specification
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees
Preferred Qualification
Relevant Bachelors degree
Essential Certifications
Relevant qualification in Business Analysis from one of the IIBA Endorsed Education Providers contributing towards future certification.
Preferred Certifications
Type of Exposure
Built and maintained stakeholder relationships
Completed Reports and Achieved Budgets
Designed Workforce Planning Solutions
Developed and Implemented Communications Strategy
Manage internal process
Managed Transformation & Innovation
Managed Process Results
Managed Relationships
Managed Self and Team
Supported Transformation, Change and continued Improvement
Minimum Experience Level
6 - 10 years working experience (business or IT) in various analysis roles. 4 years practical experience of the business analysis discipline.
Agile Methodology
Technical / Professional Knowledge
Industry trends
Principles of project management
Research methodology
Cluster Specific Operational Knowledge
Information Technology concepts
Object Orientation (Devlopers)
Usability and GUI techniques
Problem solving skills
Modelling (ARIS /UML)
End -to End Innovation Lifecycle Method
BA Body Of Knowledge
Risk And Security Practice
Behavioural Competencies
Decision Making
Resolving Conflict
Building partnerships
Emotional Intelligence Essentials
High-Impact Communication
Quality Orientation
Technical/Professional Knowledge and Skills
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