Latest Jobs at Nedbank

Job Purpose

To drive the Nedbank brand and support sales and service strategy in terms of short term insurance to achieve sales and service targets.

Job Responsibilities

• Complete Tasks through planning and reviewing set targets

• Manage resources (time; processes) to optimize value against client expectations

• Comply with risk standards; policies and procedures through training and development as required by group compliance framework

• Build and maintain relationships between client’s, stakeholders and insurers

• Administration and management of the client’s insurance portfolio on a day to day basis

• Provide accurate reporting on a weekly/monthly basis to mitigate risks and ensure clients/insurers requirements are met

• Manage a portfolio of clients both on personal lines and commercial book of business

• Identify processes that require improvement and enhancement

• Ensure adherance to service standards and strategies by observation and measurement and recommending corrective action.

• Support relevant areas to achieve sales and service objectives by highlighting gaps and opportunities

• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

• Analyze relevant customer feedback systems and identify common trends in customer breakdowns and recommend corrective action to achieve world class service expectations

• Collaborate with key stakeholders to identify initiatives to ensure achievement of sales and service targets.

• Reducing of errors and improve data quality by identifying trends and putting corrective activities in place.

• Focus on portfolio management and growth of book to increase revenue

• Improve productivity and participation through focus sessions.

• Identify training courses and career progression for self through input and feedback from management.

• Ensure all personal development plan activities are completed within specified timeframe

• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Minimum Experience Level

2 - 3 years Short term and commercial insurance experience

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

FAIS Qualification, Full Short-Term Insurance qualification (NQF level 4 or 5), Regulatory Examination 1 Qualification.

Type of Exposure

• Answering customer questions

• Sharing information in different ways to increase stakeholders understanding

• Communicating complex written information.

• Brainstorming ways of improving a product or situation.

• Challenging the status quo with a view to improving the environment or people's understanding

• Communicating standards to others.

• Coordinating and securing buy-in from internal stakeholders.

• Providing professional advice/opinion

• Using different approaches in new work situations

• Coaching others

Technical / Professional Knowledge

• Communication Strategies

• Data analysis

• Governance, Risk and Controls

• Nedbank policies and procedures

• Principles of financial management

• Principles of project management

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Cluster Specific Operational Knowledge

• Credit and risk Knowledge

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Job Purpose

To deal with and influence the more strategic and tactical aspects of discovering; validating; documenting; and communicatingbusiness-process-related knowledge through modelling; simulating and analysing current and future states. Focus is on complexbusiness outcomes and technical aspects; in line with the business strategy.

Job Responsibilities

• Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of resource budget, scope and time. Reduce business time and cost through process efficiencies along with requisite justification

• Provide Process guidance to the customer including pro-active proposals

• Providing progress reports to relevant stakeholders 

• Provide guidance and support to customers to improve initiatives.

• Engagement on a senior level to understand their needs and provide inputs into process-based solutions in order to support or influence business decisions

• Collaborate and coordinate with internal and external stakeholders, including other Nedbank clusters

• Proactively plan work deliverables, e.g. scope, work breakdown and estimation

• Facilitate JAD and Process Enhancement Group/Process Improvement Forum sessions

• Perform gap analysis and due diligence

• Provide process input into the requirements specifications

• Ensuring that all aspects of an operation or process meet specified regulations considering the impact on the client's experience

• Design, define and document end-to-end process solutions, models and influencing artefacts in line Nedbank's standards and client experience guidelines and best practices

• Define and agree the Critical Success Factors and Key Performance Indicators, e.g. time standards for processes

• Plan change deployment, administer change and implement solution

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Business degree, IT degree, Engineering degree (Industrial) - or equivalent

Essential Certifications

Preferred Certifications

Type of Exposure

• Built and maintained stakeholder relationships

• Completed Reports and Achieved Budgets

• Developed and Implemented Communications Strategy

• Improved transformation and culture

• Manage internal process

• Managed Transformation & Innovation

• Managed Relationships

• Managed Self and Team

Minimum Experience Level

3-7 Years relevant Process experience analysis.

Technical / Professional Knowledge

• Microsoft Office

• Principles of project management

• Relevant regulatory knowledge

• Facilitation techniques

• Presentation Skills

• System Development Life cycle(SDLC)

• Functions Specific Policies Procedures and system Knowledge

• Modelling-EPC/BPMN/UML

• Process Design

• Process Measurements

• Analysis

• Business writing skills

Behavioural Competencies

• Adaptability

• Continuous Learning

• Innovation

• Continuous Improvement

• Planning and Organizing

• Technical/Professional Knowledge and Skills

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Job Purpose

To assist the Senior Regulatory Specialist with the coordination; facilitation and management of the Compliance function for the team through monitoring; reporting and developing networks; providing advice to minimise regulatory; reputational and compliance risk and endeavour to avert potential litigations/ penalties and ultimately increase shareholder value for the bank.

Job Responsibilities

• Assist business units by providing guidance or expert advice on regulatory matters and legislative requirements including the Banks Act, particularly with regard to prudential requirements. 

• Ensure transformational targets are met. Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. 

• Participate in developing, implementing and addressing issues raised in culture surveys to improve results. 

Minimum Experience Level

• Must have a minimum of 3-4 years’ experience with exposure to banking prudential requirements and financial reporting

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant Bachelor’s degree (Preferably Accounting)

• Internal Auditing or Risk Management 

Preferred Certifications

• C Prac - Compliance Institute of South Africa (CISA) – preferred, not essential

Types of Exposure

• Analysing data through in-depth evaluation of multiple factors 

• Providing guidance to business units on prudential returns

• Developing ways to assist the management and/or mitigation of risks check 

• Managing conflict situations 

• Influencing stakeholders to obtain buy-in for concepts and ideas 

• Sharing information in different ways to increase internal stakeholders understanding 

• Comparing two or more sets of information 

• Working with a group to identify alternative solutions to a problem 

• Consolidating data from various sources and identify/interpret trends 

• Identifying and interpreting regulatory risk trends 

• Managing stakeholder expectations 

• Monitoring adherence and compliance 

• Managing multiple projects 

• Interacting with diverse people 

• Working across all risk categories 

• Presenting to senior leaders 

Technical / Professional Knowledge

• Change management

• Client Service Management

• Diversity management

• Employee training/development

• Financial Accounting Principles

• Governance, Risk and Controls

• Operations planning

• Principles of project management

• Relevant regulatory knowledge

• Strategy and Strategic Planning (Proficient)

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Job Purpose

To engage and build customer relations by providing business intelligence visually through data provisioning and reporting to enable Nedbank to achieve excellence in execution.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives for the achievement of key business strategies

• Participate and support corporate social responsibility initiatives

• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems

• Demonstrate understanding of business needs through collaboration with business analysts to deliver on requirements

• Align to datamart model; data standards; metadata and operational level agreements by collaborating with relevant internal stakeholders.

• Consult with vendors by identifying technical requirements for implementation Execute on milestones through application of technical knowledge to planning delivery

• Contribute to document creation by attending technical design sessions

• Utilize resources by adhering to standards; policies and procedures

• Align and continuously improve set processes by identifying innovation opportunities (belongs in Transformation and Innovation Results dimension)

• Identify and mitigate risk by executing within governance

• Resolve incidents by logging and tracking through correct channels Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions

• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders

• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers

• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames

• Ensure information is shared with stakeholders and team during formal and informal interaction

• Manage production environment through building; maintaining and monitoring of load processes according to operational level agreements

• Produce business information and management information by collaborating with architecture and requirements creator and business users

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

Degree in Information Technology

Essential Certifications

• Certification applicable to relevant technology

Minimum Experience Level

8 years relevant Business Intelligence experience of which 3-5 years experience is in a data management role.

3-5 years working experience with SQL (SQL Microsoft Server), SQL Oracle, SSIS, SSRS, Microsoft Power BI, SQL Server Analysis Services (Multidimensional and Tabular).

Type of Exposure

• Built and managed stakeholder relationships

• Built a high performance culture

• Developed and Implemented Communications Strategy

• Manage internal process

• Provided Administrative Support

Technical / Professional Knowledge

• Administrative procedures and systems

• Banking knowledge

• Banking procedures

• Business principles

• Business terms and definitions

• Data analysis

• Governance, Risk and Controls

• Microsoft Office

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Business writing skills

• Cluster Specific Operational Knowledge

Behavioural Competencies

• Decision Making

• Initiating Action

• Innovation

• Work Standards

• Managing Work

• Quality Orientation

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Job Purpose

To design, prototype, and build next-generation analytic engines and services by applying strong expertise in maching learning , data mining and information retrieval

Job Responsibilities

• Develop best-in-class statistical models and algorithms

• Conducts advanced statistical analysis

• Provide actionable insights, identify trends, and measure performance

• Create value out of enterprise wide data

• Provide insights to BI and BA to further exploit and present their models

• Provide strategic direction ito data information received

• Apply advanced analytical techniques such as machine learning and artificial intelligence in order to derive business value.

• Conduct data discovery for inclusion in models.

• Collaborate with key stakeholders to obtain business acumen and intellectual property

• Keep abreast with latest tools and techniques

• Understands business problems and designs end-to-end analytics use cases

• Collaborates with model developers to implement and deploy scalable solutions

• Develop complex models and algorithms that drive innovation throughout the organization.

• Ensure improvement of on-time performance and network planning,

• Provide thought leadership by researching best practices, conducting experiments, and collaborating with industry leaders.

• Work with large data sets, simulation/ optimization and distributed computing tools (Map/Reduce, Hadoop, Hive, Spark, Gurobi, Arena, etc.).

• Ensure understaning of  pros and cons of different analytics approaches for problem type.

• Implements more advanced algorithms, e.g., complex descriptive.

• Ensure Quality controls of  own work and those of junior scientists.

• Understand current state of analytics more broadly and apply techniques from across industries.

• Map problems and quantify the impact of proposed measures.

• Develop and prioritise use case roadmaps

• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.

• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.

• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.

• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.

• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

• Support the achievement of the  business strategy, objectives and values

• Stay abreast of developments in field of expertise 

• Ensure personal growth and enable effectiveness in performance of roles and responsibilities  

• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).

• Participate and support corporate responsibility initiatives for the achievement of business strategy

• Seek opportunities to improve business processes, models and systems though agile thinking. 

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Masters Degree Computer Science, Econometrics , Mathematical Statistics , Actuary Science 

Essential Certifications

Preferred Certifications

SAS Data Scientist certification , Microsoft Data Scientist , IBM data engineer

Type of Exposure

• Mining data

• Providing value add analytics to drive business decisions

• Presentation skills at executive level internally and externally

• ORGANISATIONAL STRATEGY FORMULATION AND EXECUTION

Minimum Experience Level

• S/PhD in computer science, statistics, or operations research or related technical discipline.

• 5-7 years’ experience in a statistical and/or data science role.

• Deep knowledge of machine learning, statistics, optimization or related field.

• Experience with R, Python, Matlab is required, programming in C, C++, Java.

• Experience working with large data sets, simulation/ optimization and distributed computing tools (Map/Reduce, Hadoop, Hive, Spark, Gurobi, Arena, etc.)

• Excellent written and verbal communication skills along with strong desire to work in cross functional teams.

• Attitude to thrive in a fun, fast-paced start-up like environment      

Technical / Professional Knowledge

• Analysing situations or data that requires an in depth evaluation of multiple factors

• Data Mining

• Data Warehousing

• Financial modelling and analytics

• Research and analytics

• Strategy planning and execution

Behavioural Competencies

• Decision Making

• Innovation

• Technical/Professional Knowledge and Skills

• Customer Focus

• Applied Learning

• Continuous Improvement

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Job Purpose

Nedbank is seeking a Web Editor who will be responsible for web content creation and SEO optimisation for diverse portfolios across the Nedbank Group of digital properties. The scope of this job includes SEO optimisation across online group sites, microsites, apps, etc. , web copy production and various CMS updates. The Web Editor will help maintain and optimise a large organisation-wide editorial schedule that feeds into the content production team. S/he will be able to translate various content requirements into a consolidated continuously updated web content plan that feeds into the organisations business value drivers, goals and that effectively aids the Group Web Content Manager in allocating the adequate resources into completing content goals. The Web Editor will have strong SEO optimisation, analytics and reporting experience, working on prominent brands and can display this in a portfolio of stories they have told. The individual will have experience in writing for and maintaining blogs, thoughtleadership pieces, constantly seeking new, relevant and engaging content for online audiences. S/he will be able to brief other production staff on web requirements as well as keep track of SEO rankings and performance.S/he will have a deep understanding of Content Management Systems and how to transfer, upload and share files. The Web Editor is able to contribute to the User Experience of the Customer Journey by producing compelling copy that tells great stories as well as generating innovative ideas that move the organisation forward.
 

Job Responsibilities

• SEO optimised copy creation across all online platforms including web and app

• Intensive SEO optimisation and reporting on web properties

• Regular maintenance of an editorial web schedule 

• Editor of Blog

• Research and ideate on engaging content

• Briefing suppliers and internal creative staff

• Regular audit and maintenance of all copy across all Nedbank Platforms

• Boosting the performance of online content on owned platforms

• Liaison with various businesses across the organisation regarding content production requirements

• Maintaining web content, images, files etc. through our CMS Platform

• Delivering content against the Always On Cotent Calendar – Enterprise-wide

• Constant improvement and optimisation of content creation processes and workflows for the organisation

• Analytics and reporting of content performance on our online platforms

• Being proactive: constantly recommending website performance improvements and innovations

• Stay abreast of latest content production trends

• Provide input into the UX of the organisation’s online properties

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Diploma / Degree in Communications / Journalism or related 

Professional Attributes

• Meticulous with attention to detail

• A passion for writing

• Creative problem-solving abilities

• Experience in writing on various digital platforms including app, campaign pages, microsites, blogs, throughleadership articles 

• Knowledge of the current digital arena

• Understanding of digital marketing principles

Type of Exposure

• Working with a group to identify alternative solutions to a problem.

• Managing conflict situations

• Sharing information in different ways to increase stakeholders understanding

• Comparing two or more sets of information

• Business writing and proof reading

• Building and maintaining effective relationships with internal and external stakeholders

• Managing customer expectations

• Interacting with diverse people

• Working in a fast-paced environment

• Working in a team

Minimum Experience Level

• 4+ years of experience in writing and editing web content 

• 4+ years of Solid SEO experience 

• Knowledge of CMS platforms e.g. Joomla, WordPress, etc.

• Financial sector experience preferred 

• Working knowledge of HTML and CSS is a plus

• Strong verbal and excellent written business communication skills.

• Excellent time management and multi-tasking skills

Technical / Professional Knowledge

• Administrative procedures and systems

• Business principles

• Data analysis

• Governance, Risk and Controls

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Business writing skills

Behavioural Competencies

• Communication

• Collaborating

• Initiating Action

• Work Standards

• Building partnerships

• Managing Work

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Job Purpose

To apply a set of tasks and techniques used to work as a liaison amongst stakeholders in order to understand the problems; opportunities; needs; structure; policies and operations of the organisation on large; high risk and complex projects. To recommend solutions that enable the organisation to achieve its goals. To elicit and analyse the actual needs of the stakeholders; facilitate communication between organisational units and play a central role in aligning the needs of business units with the capabilities delivered by information technology and may serve as a translator between these groups. The senior BA has years of deep practical experience in the role; with repeated practice performing business analysis in a variety of complex situations.

Job Responsibilities

Collaborate with stakeholders by managing conflict, agreeing on task and project requirements, and remaining impartial in requirements discussions. Facilitate requirements workshop, maintain group focus and leads discussion toward stated goals. Define business objectives, processes and requirements. Build, sustain and leverage relationships with persons within and outside area of immediate responsibility when gathering, validating and approving requirements. Manage client and stakeholder expectations. Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth. Understand and embrace the Nedbank vision and values, leading by example. Identify opportunities to improve or enhance processes. Add value to Nedbank by supporting the implementation of new processes, policies and systems. Deliver systems, products and projects by applying the standard Nedbank Business Analysis (BA) methodology. Deliver project results cost effectively on time and within risk parameters. Ensure improved results. Plan and monitor business analysis activities, communication approach, requirements management and analysis performance. Conduct and document requirements elicitation through the application of brainstorming, prototyping, etc Ensure work is completed to plan. Analyse and document the enterprise. Prepare business cases. Justify the investment for business initiative. Comply with risk standards - monitoring and take correcting if necessary. Deliver required output by ensuring work obstacles and problems are managed effectively. Assess and validate solutions and requirements. Support the achievement of the business strategy, objectives and values. Ensure knowledge management by sharing knowledge and industry trends with team. Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses. Ensure team success. Actively promote and contribute to the organisation's Business Analysis (BA) Centre of Excellence in defining the BA practices for the organisation.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Relevant Bachelors degree 

Essential Certifications

• Relevant qualification in Business Analysis from one of the IIBA™ Endorsed Education Providers contributing towards future certification.

Preferred Certifications

Type of Exposure

• Built and maintained stakeholder relationships

• Completed Reports and Achieved Budgets

• Designed Workforce Planning Solutions

• Developed and Implemented Communications Strategy

• Manage internal process

• Managed Transformation & Innovation

• Managed Process Results

• Managed Relationships

• Managed Self and Team

• Supported Transformation, Change and continued Improvement

Minimum Experience Level

6 - 10 years working experience (business or IT) in various analysis roles. 4 years practical experience of the business analysis discipline.

Agile Methodology 

Technical / Professional Knowledge

• Industry trends

• Principles of project management

• Research methodology

• Cluster Specific Operational Knowledge

• Information Technology concepts

• Object Orientation (Devlopers)

• Usability and GUI techniques

• Problem solving skills

• Modelling (ARIS /UML)

• End -to End Innovation Lifecycle Method

• BA Body Of Knowledge

• Risk And Security Practice

Behavioural Competencies

• Decision Making

• Resolving Conflict

• Building partnerships

• Emotional Intelligence Essentials

• High-Impact Communication

• Quality Orientation

• Technical/Professional Knowledge and Skills

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Job Purpose

We are looking for a Senior Quantitative Analyst to join our Deal Underwriting: Credit Initiatives and Digital Strategy Team. In this role you will be required to develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives. We look forward to reviewing your application!

Job Responsibilities

• Build and formally present reports by monitoring business performance within the set risk appetite and through analysis.

• Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc requirements.

• Manage client expectations by liaising with stakeholders through the model build process as well as the systems and strategy development process.

• Increase efficiencies through programming and automating processes.

• Enhance business efficiencies and ensure compliance through formal communications and interacting with external bodies.

• Challenge model builds from around the cluster through peer review participation and ensuring best practice.

• Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.

• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.

• Ensure continuity and record keeping through formal sign-off at forums and by creating documentation.

• Ensure data accuracy through data and front-end analysis; pre and post testing of system/strategy changes.

• Ensure business process consistency through formal communication; updating and maintaining policies.

• Ensure accuracy and feasibility through impact analysis for newly developed products.

• Review reporting and ensure accuracy through analysis and providing feedback.

• Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.

• Manage access and change control and ensure compliance by creating change logs and restricting/providing access.

• Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication.

• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.

• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.

• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.

• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.

Minimum Experience Level

• 3-5 years analytics experience (preferably within banking/credit risk exposure)

• Advanced SAS and Python proficiency

• Advance SQL expience a must

• Model building experience (scorecard, credit risk models)

• Exposure to Graph Theory and Graph database

• Strong Analytical and Problem Solving Ability

Qualification

• Post graduate degree in Engineering, Statistics, Mathematics, Data Science or similar Science/Commerce degrees

Type of Exposure

• Analysing situations or data that requires an in depth evaluation of multiple factors

• Developing ways to minimize risks

• Managing conflict situations Influencing stakeholders to obtain buy-in for concepts and ideas

• Sharing information in different ways to increase stakeholders understanding

• Comparing two or more sets of information Working with a group to identify alternative solutions to a problem.

• Interacting with diverse people

• Building and maintaining effective relationships with internal and external stakeholders

• Analysing and interpreting quantitative and qualitative data

Technical / Professional Knowledge

• Industry trends

• Microsoft Office

• Principles of project management

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Risk management process and frameworks

• Business writing skills

• Microsoft Excel

• Business Acumen

• Quantitative Skills