Business Analyst at Old Mutual

Job Description

• Understand the nature of Specialty business (Corporate Property / Premier Agri / Premier Specialty / Marine / Engineering / Public Sector / Sintelum Corporate Property / Sintelum / Financial Lines / UMA’s ) impact of requests, perform the required analysis, and work with the developers to ensure functional and technical specifications are understood and delivered. Communicate clearly with all stakeholders and gather, coordinate and manage business requirements, risks and expectations. Support the business with regards to business and process improvement, ensure appropriate documentation is created and maintained, and perform high-level end-user testing before delivering solutions.
• Understand the nature and business impact of requests, perform the required analysis, and work with the developers to ensure functional and technical specifications are understood and delivered 
• Consult with business to identify business problems and opportunities.
• Assist with the development of proposed solutions and supporting business case.
• Analyse and review relevant business processes and understand the impact on business and systems.
• Gather, analyse, document and maintain business requirements and functional specifications.
• Participate in quality assurance and user acceptance testing.
• Investigate production incidents and change requests to identify solutions and work with development team to implement solutions.
• Provide support and collaborate with project management,
• change management, training, design, development and testing functions to ensure that solutions are delivered to business expectations.
• Stay current on industry practices and trends and contribute to continuous improvement through the use of technology and improvement of processes.
• Create monthly reports to track progress of solutions against identified benefits.
• Cost control and governance adherence
• Proactively ensuring use of time, of resources, money, materials or equipment is in line with policies and procedures.
• Comply with corporate governance policies, procedures and standards.
• Operate within agreed mandates.
• Align own behaviour with the organisation culture and values.
• Share and transfer product, process and systems knowledge to colleagues.
• Ensure achievement of own performance objectives.
• Actively share information with other team members regarding successes, issues, trends and ideas.
• Actively participate in own professional development and career path.
• Actively promotes a culture of learning and high-performance culture amongst team members.

Experience, Knowledge and skills required:

• Must have a Tertiary Qualification.
• Agile, Lean, Six Sigma and / or Prince 2 certification would be advantageous.
• 1 – 3 years’ experience as a business analyst working in an environment that uses agile project approaches.
• Short Term and/or Long-Term Insurance experience 
• Experience in the short-term insurance Specialty space would be highly advantageous
• Experience with digital innovation

Skills

• Adaptive Thinking, Archival Management, Backup Storage, Business Case Contribution, Business Intelligence (BI) Analysis, Business Requirements Analysis, Current State Analysis, Data Analysis, Database Reporting, Data Compilation, Data Controls, Enterprise Readiness Assessment, Governance of Business Analysis Activities, Performance Gap Analysis, Product Change Management, Requirements Creation and Verification, Requirements Elicitation and Facilitation

Competencies

Education

• NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent  (Required)

Closing Date

• 28 October 2025