Business Analyst at SITA SOC (Ltd)

Purpose of the job 

• To help the business implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. (review, assessment, and development of business processes) 

Key Responsibility Area 

•  Consults with clients (Govt Departments), management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access. to improve interoperability of government systems and quality of services and deliverables. 
•  Create business requirements analysis and design work packages for integrated software components, taking into consideration SITA’s software development stack and doing this in accordance with ICT standards and the enterprise architecture for Government. 
•  Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes. 
•  Deliver services according to project plans and architectural and governance mechanisms to ensure overall compliance and improved service delivery. 
•  Model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government. 

Qualifications and Experience 

• Minimum: 3-year National Diploma / Degree in Business, Computer Science, Information Systems, Technology and Engineering or related IT field / NQF level 6. 
• Experience: 3-5 years’ experience in business analysis, business process management and business process engineering/reengineering. Including; experience in business modelling. Experience in business architecture. 
• Experience in solution architecture. Experience in business specification development URS, BRS, FDS. Experience in applying ICT best practice and experience in conducting research and feasibility study. 

Technical Competencies Description 

• Knowledge of: Corporate and ICT Governance.
• Development, Implementation and Integration Methodologies, including Testing, Packaging and Release.
• IT Quality Management.
• Knowledge of business operations and systems requirements process.
• Knowledge of IIBA principles and practices.
• Business Process Management, IT Security and ICT Standards.
• Legislative environment and IT Legislation.
• COTS (Commercial of the Shelf), Products OSS (Open Source Software) and Products Project Management. Application Maintenance and Support.
• Hosting and Converged Communication.
• Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS, MISS)