Business Development Manager at Caterpillar Inc.

Role Definition

• We have an opportunity for a Business Development Manager in South Africa. The position is responsible for overseeing and delivering all sales and integrated customer offerings to customers in the Africa and Middle East territories. As a Business Development Manager, you will lead and manage dealer relationships to market the company’s products and services and develop dealer sales capability for the diesel and gas gen-set market in Africa Middle East. You will be responsible for planning, setting, and achieving the Business Plan while driving overall sales and Go-To-Market strategies to promote the company’s products and services

What You Will Do:

• Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions.
• Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques, supporting the rollout of new products.
• Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
• Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement.
• Assessing dealers’ technical and soft skills capabilities and proposing training plans accordingly.
• Ensuring rigour and accurate data input in CRM system leading to meaningful reports.
• Preparing and leading regular Business Reviews with dealers and internal management teams.

What You Will Have:

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• specific publications.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
• Effective Communication: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Top Candidates Also Have:

• Experience in Diesel and Gas Power Generators sales, Data Centers, parts and services, knowledge of Salesforce or similar CRM systems; Degree in Mechanical / Electrical engineering
• Proven experience (7 years minimum) In a similar role
• A completed university degree in engineering (Electrical or Mechanical), or related field.
• Must be proficient in English. Arabic or French is a plus.

Additional Information:

• The role requires up to 35% of travel within the EAME region
• Onsite.

Deadline:2nd September,2025