Business Optimisation Engineer at FlySafair

Description

• Act as the intermediary between business and IT & Innovation delivery teams;
• Fulfil a cross-functional role by engaging and facilitating effective communication flow between business units;
• Provide progress and status reporting to all stakeholders; 
• Obtain proficiency in operational systems relevant to projects to a level that assists with problem solving & solution design;
• Obtain specialised knowledge of areas within the business with an aim to become a subject matter expert;
• Leverage available tools & platforms for enhanced solutioning; 
• Follow the lean project methodology to co-ordinate project activities: 

Feasibility:

• Understand the business need & translate this to a cost/benefit analysis to build a business case for solution feasibility;

Initiation:

• Understand the business need & sufficiently scope projects for stakeholder alignment.

Planning:

• Plan project activities & engagement protocols for risk mitigation & enhanced solutioning.

Execution:

• Implement the project plan & perform quality control on solutions designed. Sufficiently test implemented solutions to reduce errors & incidents.

Monitoring & Control:

• Track project progress, manage scope creep, risks & decisions. Ensure change management is considered in all solutions.

Closure:

• Ensure projects are sufficiently closed with all documentation filed & lessons learnt acknowledged.
• Ensure Change Management is incorporated in all solutions by facilitating Train the Trainers & providing implementation support; 
• Design processes with the purpose of increasing productivity, eliminating waste, saving time, reducing costs;
• Innovate around problems to develop solutions that are smart, scalable, cost-effective & maintainable;
• Identify impactful business optimisation opportunities. 
• Apply the standardized lean approach to business optimisation initiatives:

Define:

• Define the project goals, landscape, system, processes and customer requirements.

Measure:

• Measure the KPI’s of the current process by collecting the relevant data and calculate the as-is process capability. Utilise BPMN 2.0 for process mapping.

Analyse: 

• Analyse the data to determine the cause-and-effect relationships and seek out the root causes of the defects. 

Improve & Control:

• Define the project goals, landscape, system, processes and customer requirements.
• Maintain project tasks, milestones, statuses and risks on standardized platforms;
• Close-out project documentation on standardized knowledge repositories;
• Maintain the process repository & strive to keep processes updated.

Requirements

• Grade 12 or Equivalent (Essential);
• B.Eng Industrial Engineering (Essential);
• Honours Industrial Engineering (Advantageous); 
• 2 years’ experience in Process Improvement environment (Essential);
• Project Management experience (Advantageous); 
• Knowledge of mathematical modelling, simulation modelling and optimization;
• Extensive knowledge of emerging industry practices when solving business problem;
• Must be passionate and knowledgeable about continuous improvement;
• Interpersonal skills;
• Attention to detail;
• Results driven;
• Able to handle sensitive and confidential information;
• Ability to work in a fast moving, dynamic environment;
• Problem solving;
• Customer centricity;
• Communication;
• Outcome and results driven.