Business Optimisation & Integration Manager (Port Elizabeth) at Aspen Pharma Group

Overview

• Strategic management of local process standardisation, optimisation and transformation to maximise profitability
• Governance, Measurement and improvement of Key Business Process KPIs
• Strategic management and integration of key technologies (SAP, MES, LIMS, Kinaxis) with business requirements and process across functional areas, group and external stakeholders.
• Managing business integration of Group Optimisation Projects rolled into business unit (Integrated Business Planning, SAP upgrades, Master data governance)
• Strategic management of Value Chain optimisation within business unit
• Perform a Business Advisory function for Business Unit Executive and leadership team
• Manage the IT and Digital Technology function for business unit through Project facilitation of specific IT projects, management of Application, Business and Technical Services and financial management according to Aspen Group Standards and Policies.
• Responsible and accountable for IT operating and CAPEX budget for business unit
• IT strategy formulation, prioritization and implementation for business unit
• Managing SLA for both internal and external clients
• Ensure compliance to overall IT governance aligned to group directives
• Delivery of IT Projects

Responsibilities

Business Optimisation, Strategy and Project Governance

• Participate in the development and lead the implementation of the strategic vision and direction for key business projects, as well as all related plans
• Design and lead a structured governance framework for SA OPS technology implementations including process, technology and data
• Manage the standardisation of business processes within SA OPS where possible
• Hold project teams and stakeholders accountable for project deliverables, goal identification, training and development
• Manage the establishment of strategic and business process aligned policies and procedures across SAOPS functional areas
• Manage collaboration and coordination between SA OPS departments to align and optimise processes across the value chain
• Maintain and support positive engagements and enhance issue resolution processes with internal and external customers
• Provide Business Advisory support for the SA OPS SLT
• Strategically support the SA OPS Site executive and Chief of Staff
• Manage SAOPS Operational Excellence Team input into MPP global process ownership and future roll outs
• Drive the data quality, data integrity and data management across the business to enable data to be used as an enterprise asset
• Drives continuous improvement and business optimisation via digital technology
• Participate in business process review, recommending amendments or additions to processes in alignment to blueprint
• Ensure the quality of relationships with unions with a culture of transparency. Support the actions around ER/IR climate.
• Build budget / P & L and ensure management of operational expenses (CAPEX/OPEX)
• Ensure the competitiveness of the factory (COGS)
• Represent the site in regards of all relevant authorities

Financial

• Responsible and accountable for SA Operations IT and Digital Technology budget. 
• Drawing up operational and capital budgets, managing on-going expense, and ensuring the most efficient use of company resources.
• Responsible for the consolidation and co-ordination of operations level IT budget. (Measured by TCO trends, industry benchmarks as well as inter-site benchmarking)
• Measure and Optimise key Value chain KPIs to ensure Business goals are achieved

Customer Service

• Ensure appropriate support for SA Operations in all ICT related requirements. This includes the, provision and management of all IT related infrastructure, desktop support and application support. (Measures of uptime, call resolution, customer perception)
• Facilitate and lead business readiness and change activities across functions
• Guide and review transformation and change management deliverables prior to implementation

Business Enablement

• Participation in IT strategy formulation, prioritizing and implementation.
• Constantly monitors industry trends to identify current and best practice in digital technology aligned to Pharma and Industry 4.0 for transfer into SA Operations

Business Systems

• Implementation and administration of applications and IT systems.
• Participation in IT strategy formulation, prioritizing and implementation.
• Constantly monitors industry trends to identify current and best practice in digital technology aligned to Pharma and Industry 4.0 for transfer into SA Operations

Service Level Management

• Responsible for managing service level with both internal and group clients, as well as service providers, including external vendors and Group IT functions (i.e. SCM, infrastructure, PC sourcing, compliance)

Compliance

• Facilitate all audits and ensure the responding and resolution to findings in these audits
• Ensuring adherence to site and group policies and procedures, information security, data management and responsibility for disaster recovery related to the systems hosted in the Port Elizabeth data centre.
• Responsible for the quality status of all validation requirements of IT systems and infrastructure

Requirements

Skills Required

Background/experience

• Minimum of Bachelor’s degree preferred, ideally in Commerce or Engineering or Information Technology
• 10 years’ related experience with strong project management & finance experience in manufacturing

Specific job skills

• Strong manufacturing financial background displaying a sound commercial sense, along with a broad understanding across the functional areas of manufacturing and related interdependencies, the processes and critical business focus of factory operations
• Utilise data and optimisation techniques to maximise profit across the business
• Solve highly complex technical / business issues, work with broad objectives, apply advanced technical knowledge
• Strategic Planning (ITSP)
• Emerging Technology Monitoring (EMRG)
• Financial Management (FMIT)
• Stakeholder Relationship Management (RLMT)
• Workforce Planning (WFPL) and Resourcing (RESC)

Competencies

• Accountability & Ownership
• Creates the future
• Make good decisions
• Translating Strategy
• Managing Performance
• Investigating Possibilities
• Communicate Effectively
• Deal with ambiguity, embrace change
• Develop talent, teamwork, diversity
• Lead and influence others
• Demonstrate a passion for Aspen