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  • Posted: Mar 17, 2022
    Deadline: Not specified
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    Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company

     

    Business Process Engineer (Salesforce)

    Purpose Statement

    • To function as the interface between the business (Operations and Sales and areas with a direct link to Operations and Sales) and IT delivery teams, to articulate and prioritise the business requirements of new ideas, projects and/or system changes
    • To engage in problem analysis and resolution and continuous evaluation of current systems and processes with the objective of creating a unique branch service experience
    • To fulfil a cross-functional role by engaging and facilitating effective communication flow between Operations, IT and other support divisions as part of the Business Development Team

    Experience
    Min:

    • At least 5 - 8 years’ relevant experience in processing systems, processes and procedures in a similar environment

    Ideal:

    • At least 5 - 8 years’ relevant experience in processing systems, processes and procedures in a banking / financial environment

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • A relevant degree in Business Management
    • A relevant tertiary qualification in Business Analysis

    Knowledge
    Min:

    Knowledge of:

    • Project management principles & methodologies
    • Business analytics and new developments
    • Financial systems & procedures
    • System design standards
    • Documentation standards (EA as platform at Capitec Bank)
    • Process design principles
    • Requirements gathering

    Ideal:

    In-depth knowledge and understanding of:

    • Operational environment
    • Capitec Bank strategic objectives (i.e. productivity, profit, efficiency, processes and procedures and client service)

    Skills

    • Communications Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)

    Competencies

    • Working with People
    • Delivering Results and Meeting Customer Expectations
    • Achieving Personal Work Goals and Objectives_Pursuing Self-Development
    • Analysing
    • Applying Expertise and Technology
    • Coping with Pressures and Setbacks
    • Creating and Innovating
    • Deciding and Initiating Action
    • Persuading and Influencing

    Conditions of Employment

    • A valid driver's license and own vehicle is required
    • Contactable via own mobile phone
    • Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
    • Clear criminal and credit record

    Method of Application

    Interested and qualified? Go to Capitec Bank on careers.capitecbank.co.za to apply

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