Business Process Engineer at Sappi

Sappi Global Business Services requires a Business Process Engineer to drive the development of detailed business requirements and coordinate the analysis, design, development, testing and deployment of business process and IT system improvements within specific functional area/s. This role reports to the General Manager Finance - Shared Services.

The main responsibilities of the job are:
Drive the process of defining business requirements for new IT solutions

• Develop a thorough understanding of the business area’s short, medium and long term objectives and its current business processes.
• Review current state processes and identify problem areas, inefficiencies and control weaknesses. Proactively identify improvement opportunities.
• Educate/support business colleagues on current and future system capabilities/system solutions.
• Provide specific business area subject matter input and facilitate the development of business requirements for new or improved business and system processes.
• Evaluate requirements against the business objectives.
• Develop the business case that reflects the value and cost of the changes.

Solution design

• Evaluate and develop solution options for business.
• Develop detailed business process flows and include how technology solutions will enable the business processes.
• Analyse the proposed changes against existing processes to determine the change impact.
• Recommend solution alternatives to business owners.
• Drive the development of a specific area’s functional specifications (business controls, system functions, information flows, system controls). Document business rules, the data dictionary/glossary and data models as applicable.
• Use Sappi standards for business process and system notation as well as data definitions. Ensure that functional specifications are detailed enough to enable technical design.
• Develop the transition plans.
• Assist in the identification of risks and issues related to business requirements or the solution design.

Support delivery and implementation

• Provide input into system configuration activities by collaborating with IT and solutions partners.
• Analyse the impact of requirement or scope changes and make recommendations to the business owners on how to mitigate them.
• Contribute to the development of the system testing approach, test cases, test data and testing scenarios (including regression and negative testing).
• Participate in user acceptance testing. Provide detailed feedback on whether the developed solution meets the documented business requirements.
• Provide regular updates and reports to business owners.
• Assist with the deployment of a structured change plan including stakeholder updates, communication, training and training manuals.
• Review problem logs and identify the root causes of repetitive business issues.

The ideal candidate should have:

• Relevant Bachelors’ Degree
• Honours Degree in Finance
• 5 or more years relevant Business Process Engineer experience
• Understanding the accounting impact of system changes
• SAP system certification preferred

Closing Date: 27th, June 2022