Business Support Administrator at Abbott

What You’ll Do

Executive & Administrative Support

• Coordinate complex travel logistics (flights, accommodation, meals, visas) including PO processing and invoicing.
• Prepare, process, and submit executive expenses (CTE/Concur) for the Managing Director, Country Manager & Sales Director.
• Maintain organized filing systems for all POs, contracts, invoices, and expense records.
• Provide administrative support for onboarding and termination processes.
• Facilitate ordering of office supplies, IT equipment, furniture, name badges, consumables and business cards.
• Distribute mail, screen calls, file documents, and provide punctual support to reception.

Meetings & Events Coordination

• Coordinate on-site, off-site, hybrid and virtual meetings for the AMD division.
• Book meeting rooms, arrange catering, and notify reception/security of visitors.
• Compile professional meeting minutes for Leadership Team (LT) meetings and track action items via SharePoint.

Compliance, Reporting & Systems Management

• Ensure purchase order processing aligns with compliance policies and meets required timelines.
• Support compliance communication (ISO, LERN, OEC guidelines, Code of Business Conduct).
• Update IIQ mail groups, manage access to shared network drives and group email accounts.
• Assist Quality Assurance with updating contract records on systems such as Darius.
• Track POs, placement, and payment closure for AMD Ops suppliers
• Assist with uploading historical and monthly documentation into SharePoint for audit readiness.
• Support Market Access with bi-weekly path file submissions.

Customer & Cross‑Functional Support

• Manage and route incoming customer calls; support order tracking.
• Compile monthly customer call‑log reports and collaborate with teams to resolve queries.
• Support organizational culture and cross‑departmental administrative initiatives as needed.

Sales, Service & Tender Support

• Prepare quotations, proforma invoices, and FOC requests for Sub‑Saharan regions.
• Check tender platforms daily for new opportunities.
• Assist in tender submission preparation, including compilation of required documentation.
• Print, bind, and prepare training material for sales and service teams.

Congress, Exhibition & Sponsorship Coordination

• Coordinate UDA submissions and sponsorship requests.
• Liaise with congress/exhibition organizers for bookings, payments and required documentation.

General Operational Support

• Follow procedures to ensure office equipment remains operational.
• Monitor cellphone accounts, ensure limits are not exceeded, and obtain justifications where required.
• Process invoice approvals within policy limits and submit to Finance (CFS).
• Submit HR documentation (attendance registers, doctors’ notes, training registers) monthly.
• Provide administrative support to the APOC (Point-of-Care) team.
• Support any other administrative functions required by the division.

Experience & Qualifications Required

Minimum Requirements

• Grade 12 / Matric essential.
• Advantageous: Qualification in Business Administration or Office Management.
• 3–5 years’ experience in a business support, administrative or executive support role.

Proficiency in:

• MS Office (Excel, Word, PowerPoint, Outlook)
• Concur/CTE
• SharePoint
• Procurement systems
• IIQ or similar mailbox/group-management systems