Call Center Agent - Customer Service at WNS Global Services October, 2024

- Call Center Agent - Customer Service at WNS Global Services
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Posted: Oct 17, 2024

Deadline: Not specified
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Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations. We have won numerous industry awards by delivering world-class Business Process Outsourcing (BPO) services to major local and internationa...
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Call Center Agent - Customer Service
- Job Type Full Time
- Qualification Matric
- Experience
- Location KwaZulu-Natal
- City Durban
- Job Field Customer Care
Job Description
Role Purpose
- To provide communications solutions to customers by promoting and matching products & services to customer needs.
- To actively grow client markets, thereby generating revenue and improving customer satisfaction.
Essential
- 6 months sales/customer service experience as a call center agent
Competencies & Skills Required
Essential
- Customer Care
- Numeracy
- Products
- Telephone Etiquette
- Stress Tolerance
- Multi-tasking
- Processing Speed
- Comprehension
- Selling Techniques
- Interpersonal
- Communicating
- Listening Skills
- Computer Applications
- Problem Solving
- Time Management
- Reading & Writing
- Information Locating
Qualifications and Accreditations
- Matric or equivalent
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Interested and qualified? Go to WNS Global Services on jobs.smartrecruiters.com to apply

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Call Center Agent - Customer Service at WNS Global Services

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Call Center Agent - Customer Service at WNS Global Services

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