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  • Posted: Oct 17, 2024
    Deadline: Not specified
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  • Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations. We have won numerous industry awards by delivering world-class Business Process Outsourcing (BPO) services to major local and internationa...
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    Call Center Agent - Customer Service

    Job Description
     Role Purpose

    • To provide communications solutions to customers by promoting and matching products & services to customer needs.
    • To actively grow client markets, thereby generating revenue and improving customer satisfaction.

    Essential

    • 6 months sales/customer service experience as a call center agent

    Competencies & Skills Required
    Essential

    • Customer Care
    • Numeracy
    • Products
    • Telephone Etiquette
    • Stress Tolerance
    • Multi-tasking
    • Processing Speed
    • Comprehension
    • Selling Techniques
    • Interpersonal
    • Communicating
    • Listening Skills
    • Computer Applications
    • Problem Solving
    • Time Management
    • Reading & Writing
    • Information Locating

    Qualifications and Accreditations

    • Matric or equivalent

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to WNS Global Services on jobs.smartrecruiters.com to apply

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