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To plan, execute, monitor and deliver on acquisition, onboarding, cross sell and retention business objectives in support of Consumer Banking Product Strategy.
Design and Development campaigns to meet strategic objectives whilst ensuring campaigns are relevant and client centric
Execute on campaigns through agreed business process
Review of end to end fulfilment processes for efficiency and effectiveness.
Drive campaign performance by identifying shortfalls and ensuring corrective action is taken.
Improve cross sell through driving digital enticement
Focus on portfolio tilt and drive relevant products to increase revenue.
Drive Life Cycle Management activities to increase revenue.
Analyse relevant client feedback systems and identify common trends in client sales and retention challenges and recommend corrective action to achieve client satisfaction.
Collaborate with key stakeholders to identify initiatives to ensure achievement of sales and retention targets.
Closely collaborate with channel partners to ensure efficient campaign exection
Conduct regular checks on sales claimed and leads provided to ensure compliance with policy and procedures.
Ensure compliance to all relevant legislative and Nedbank Policies and Processes requirements.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank. • Ensure the implementation of test and control methodology for all campaigns
Request and analyse analytics to improve exiting campaigns and identify new
Report on campaign performance and propose improvements to drive conversion
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Minimum Experience Level
3-5 years relevant management and banking experience
Type of Exposure
Working with a group to identify alternative solutions to a problem.
Analysing situations or data that requires an evaluation of multiple factors
Analysing and interpreting qualitative and quantitative data
Interacting with various levels of management
Conducting gap analysis
Preparing and delivering presentation
Comparing two or more sets of information
Providing professional advice/opinion
Using different approaches in new work situations
Writing business proposals
Technical / Professional Knowledge
Intermediate excel skills
Intermediate power point skills
SAAS experience will be beneficial
Ability to interpret data
Understanding of the different products a bank offers
Note: Never pay for any training, certificate, assessment, or testing to the recruiter.
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