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  • Posted: Sep 14, 2021
    Deadline: Not specified
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  • Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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    Campaign Manager

    Job Purpose

    To plan, execute, monitor and deliver on acquisition, onboarding, cross sell and retention business objectives in support of Consumer Banking Product Strategy.

    Job Responsibilities

    • Design and Development campaigns to meet strategic objectives whilst ensuring campaigns are relevant and client centric

    • Execute on campaigns through agreed business process 

    • Review of end to end fulfilment processes for efficiency and effectiveness.

    • Drive campaign performance by identifying shortfalls and ensuring corrective action is taken.

    • Improve cross sell through driving digital enticement

    • Focus on portfolio tilt and drive relevant products to increase revenue.

    • Drive Life Cycle Management activities to increase revenue.

    • Analyse relevant client feedback systems and identify common trends in client sales and retention challenges and recommend corrective action to achieve client satisfaction.

    • Collaborate with key stakeholders to identify initiatives to ensure achievement of sales and retention targets.

    • Closely collaborate with channel partners to ensure efficient campaign exection

    • Conduct regular checks on sales claimed and leads provided to ensure compliance with policy and procedures.

    • Ensure compliance to all relevant legislative and Nedbank Policies and Processes requirements.

    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

    • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank. • Ensure the implementation of test and control methodology for all campaigns

    • Request and analyse analytics to improve exiting campaigns and identify new

    • Report on campaign performance and propose improvements to drive conversion

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Minimum Experience Level

    • 3-5 years relevant management and banking experience

    Type of Exposure

    • Working with a group to identify alternative solutions to a problem.

    • Analysing situations or data that requires an evaluation of multiple factors

    • Analysing and interpreting qualitative and quantitative data

    • Interacting with various levels of management

    • Conducting gap analysis

    • Preparing and delivering presentation

    • Comparing two or more sets of information

    • Providing professional advice/opinion

    • Using different approaches in new work situations

    • Writing business proposals

    Technical / Professional Knowledge

    • Intermediate excel skills

    • Intermediate power point skills

    • SAAS experience will be beneficial

    • Ability to interpret data

    • Understanding of the different products a bank offers

    Method of Application

    Interested and qualified? Go to Nedbank on jobs.nedbank.co.za to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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