Canvassing Agent: National Contact Centre - Cape Town (Fixed Term) at Democratic Alliance

• We are looking for a self-motivated individual to join us in making an impact to the lives of South Africans. The Democratic Alliance is building a future based on Freedom, Fairness, Opportunity and Diversity for all. If you are passionate about our country, share our values, and feel you are suited to this role, submit your application by 12 November 2025.

Job Description
The successful candidates will be responsible for:

• Conducting high quality interviews and interactions with voters
• Quality capturing of data collected in the contact centre and in the field
• Accurate tracing of voter information

Job Requirements
Minimum requirements:

• National Senior Certificate or equivalent 
• Proficiency in English and at least one other national language
• Relevant experience in a call centre or customer services environment
• Experience in database capturing (advantageous)
• Computer literacy, particularly MS Office Suite

Skills:

• Telephone etiquette
• Time management and organisation
• Administration and attention to detail

Abilities:

• Use initiative and work well in high-pressure situations
• Be outcomes-orientated, not simply task-orientated
• Work independently
• Apply sound judgement

Knowledge and Commitment:

• Commitment to the principles, policies and programme of action of the Democratic Alliance
• Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessary