Capturing and Credit Control Manager at Kontak Recruitment

• A dynamic and fast-paced organisation operating within a multi-branch environment is seeking a hands-on individual to oversee capturing and credit control functions across departments. The role is responsible for managing daily operations, ensuring accuracy in financial and administrative processes, and supporting both finance and operational teams. This position plays a key role in maintaining system integrity, coordinating with branches and management teams, and driving performance through reporting, task delegation, and continuous process oversight

Minimum Requirements:

• Grade 12 (Matric)
• Degree or Diploma in a relevant field (advantageous)
• Minimum 4+ years’ experience in a supervisory role within an administrative environment
• Strong computer literacy (iQ Retail, SAGE, MS Office – Outlook, PowerPoint)
• Intermediate to Advanced Microsoft Excel skills
• Strong language skills with good grammar and punctuation
• Ability to work overtime when required
• Willingness and ability to travel

Duties and Responsibilities:

• Manage changes to client accounts
• Report on statistics and targets for both departments and branch capturing
• Delegate daily tasks to team members
• Maintain pricelists on the system
• Liaise with branches, agents, managers, and zone managers
• Oversee and manage all functions within both departments
• Complete ad hoc assignments as required
• Compile information packs for agent and branch investigations
• Process refunds prior to payments
• Handle batch creation processes
• Manage Laminin SMS Portal functions, including creating SMS sheets
• Assist Finance and Operations with related matters, including journals (debit/credit)
• Build and generate reports