Case Management Officer Mpumalanga Province at The Commission for Conciliation, Mediation and Arbitration (CCMA)

Purpose
To effectively and efficiently handle queries and assist the public with regard to appropriate processing procedures, screening of cases in terms of relevant legislation and CCMA guidelines. 

Key Performance Areas:-

• Case Advice
• Case Screening
• Case Capturing
• Schedule and screen documentation
• Process outcome and finalise cases
• Venue Administration
• Pre-Conciliation

Key Requirements:

•  Unless a candidate can demonstrate suitability through relevant experience of not less than three (3) years in Employment Laws, Trade Union environment/Bargaining Council/Labour Inspector or Human Resources role, a Matric and Diploma in Labour Relations (or relevant equivalent) with one (1) year of practical experience will be required
•  One (1) to three (3) years relevant working experience in a case management service Employment Laws,
• Trade Union environment/Bargaining Council/Labour Inspector or Human Resources role
•  At least 2 African languages would be an advantage