Cash Centre Manager (Night Shift) Louis Trichardt at Fidelity Services Group

Minimum Requirements:

• Matric (Grade 12)
• Must be able to function in a stressful environment with daily challenges
• Excellent people management skills
• Excellent time management skills
• Excellent Excel and Word skills
• Excellent client relationship skills
• Cash center processing experience
• Stock and consumable experience
• Investigations experience
• ISA Platform experience
• Must be able to deal on a professional level with clients

Key Performance Areas: (not totally inclusive):

• Processing of client`s funds – ATM, retail - manual and device experience
• Queries relating to treasury and teller differences
• Feedback to clients and support department
• Treasury balancing
• Float checks
• Management of staff members
• Accepting overall responsibility for the centre and its performance
• Time and attendance (Payroll) knowledge of BPSI
• Daily stock submissions
• Monthly stock orders
• Daily operational meetings
• Management of Queries
• Processing platforms
• Daily Operations of a Cash Centre

Other personality attributes:

• Must be able to multi-task
• Must be willing to accept responsibility and accountability for all queries
• A hands on person with exceptional time management skills
• Must be able to address and resolve any staff challenges which may arise.