Cash Collector - Midrand at Siemens

• Siemens is a global powerhouse in diversified engineering providing products, systems and solutions across the Electrification, Automation and Digitalization value chain. The company has been in existence for over 175 years igniting a history of innovation and social development. As an integrated technology company, Siemens aims to play a constructive role in Africa ‘s success story.

Responsibilities of the Role

• Cash Collection
• Phone customer for payment
• Send monthly statements, invoices, credit notes, proof of delivery, etc.
• Recon accounts
• Book payment & clear invoices according to customer remittance via CCMT
• Upload new invoices on customer web portal.
• Submit workflow for payment transfer if payment is for e.g. Siemens Energy, or LDA
• Submit workflow for refunds.
• Submit workflow for re-ageing.
• Prepare and give comments for debtor’s meetings.
• Release sales orders
• Support order processors
• Log disputes via CCMT
• Work daily on CCMT.
• Clear workbasket daily on CCMT
• Submit workflow to write off bad debts
• Follow up with commercials on customer disputes.
• Notify customer of account being blocked, or unblocked.
• Get payment commitment from customers.

Credit Management

• Submit workflow for increase of credit limit
• Notify customer if credit limit is not sufficient and need payment
• Give feedback on customer status for review
• Submit workflow for opening of new accounts
• Checking customer accounts and reviewing credit limits 

Attributes and skills –

• Excellent communication skills, proficiency in English is key – additional languages are welcome
• Entrepreneurial mindset
• Super passionate about working with people across functions and cultures
• Strong negotiation skills