For more than 165 years, Siemens AG (Berlin and Munich) has stood for innovative strength, a passion for technology, sustainability, responsibility and an uncompromising commitment to quality and excellence. As a globally operating technology company, we’re rigorously leveraging the advantages that our setup provides. To tap business opportunities in both ...
Siemens is a global powerhouse in diversified engineering providing products, systems and solutions across the Electrification, Automation and Digitalization value chain. The company has been in existence for over 175 years igniting a history of innovation and social development. As an integrated technology company, Siemens aims to play a constructive role in Africa ‘s success story.
Responsibilities of the Role
Cash Collection
Phone customer for payment
Send monthly statements, invoices, credit notes, proof of delivery, etc.
Recon accounts
Book payment & clear invoices according to customer remittance via CCMT
Upload new invoices on customer web portal.
Submit workflow for payment transfer if payment is for e.g. Siemens Energy, or LDA
Submit workflow for refunds.
Submit workflow for re-ageing.
Prepare and give comments for debtor’s meetings.
Release sales orders
Support order processors
Log disputes via CCMT
Work daily on CCMT.
Clear workbasket daily on CCMT
Submit workflow to write off bad debts
Follow up with commercials on customer disputes.
Notify customer of account being blocked, or unblocked.
Get payment commitment from customers.
Credit Management
Submit workflow for increase of credit limit
Notify customer if credit limit is not sufficient and need payment
Give feedback on customer status for review
Submit workflow for opening of new accounts
Checking customer accounts and reviewing credit limits
Attributes and skills –
Excellent communication skills, proficiency in English is key – additional languages are welcome
Entrepreneurial mindset
Super passionate about working with people across functions and cultures
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