Catering Manager at Tsebo Solution

Duties & Responsibilities

• Take full responsibility and management of this contract
• Setting and management of service delivery standards
• Lead, motivate, train and develop a team of staff
• Implement and maintain operational controls in line/within budgetary requirements
• Ensure quality of food preparation, presentation and service is up to Tsafrika Catering Solution standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist
• Proactively manage the Q-pro & OSHACT compliance of this unit
• Ensure that tills and cash ups are running smoothly
• Ensure all Tsafrika Catering Solution policies and procedures are complied with
• Daily HR and IR issues (including training, development & performance management)
• Analyse and pre-empt client needs and possible complaints
• Take responsibility for all functions by organising, preparing & co-ordinating.
• Management of all administration, finances, debtors, budgets, etc.
• Process Tsafrika Catering Solution paperwork and compile & understand weekly & monthly P & L
• Relationship building with the client and customers on a daily basis (essential)
• Must be able to work long hours and over weekends should there be a need
• Stay abreast of latest food trends and best practices
• Ensure smoot running of the Biometrics system
• Ensure that Staff vacancies are filled timeously
• May be required to assist with any other duties that may be outside scope of responsibility
• Skills and Competencies
• Strong judgement and problem solving skills
• Excellent people skills
• Strong interpersonal and communicative skills (verbal and written)
• Flexibility with regards to working hours
• Attention to detail
• Client service orientated
• Business management principles
• Fully computer literate
• Excellent food/Chef skills and background
• Ability to complete a full set of Menutec books

Qualifications

• Relevant tertiary qualification and/or equivalent level of competence
• Minimum matric
• Minimum of 3 years management experience
• Previous experience in similar position
• Strong in kitchen and functions - Essential
• Experience in MyMarket and PRP and advantage
• Own transport