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  • Posted: Jan 15, 2020
    Deadline: Not specified
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    As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
    Read more about this company

    Market Analyst

    Duties & Responsibilities

    • Identify information needs. Develop and deploy the right tools to make the information management process easier, faster and better
    • Stakeholder mapping and Database relationship
    • Assure the validity of all information, using several information sources (both internal and external)
    • Analyse key business, market, competitors, customers and shoppers' information, identifying market trends and business opportunities and risks. Make recommendations to generate/unlock growth and support the team to generate action plans. Ensure clear and on-time communication within key accounts team:
    • Coordinate great communication process to assure the understanding and use of information by the development and deployment of best in class reports, tools and plans to guarantee on time communication and understanding
    • Monitoring and communicate competitors' activities allowing Tsebo to keep a step ahead.
    • Constantly monitor and communicate volumes and other aspects of company performance against previously identified benchmarks, KPI's and agreed targets and objectives
    • Where adverse variances exist in performance against targets, Ensure that the possible causes are identified and escalated to the relevant teams Customer
    • Develop a comprehensive understanding of the customer landscape
    • Develop strong and accurate Customer performance drivers overview, quarterly, situation analysis annually
    • Understanding of competitor and other categories in key channels to leverage best practice within the market place People
    • Ensure synergies leverage across Strategic & Analytics Insights Team
    • Build strong relationships across the commercial, insights and marketing organization, bringing together diverse teams to create optimal solutions for the total business
    • Improved and relevant customer feedback
    • Influence others through collaboration, especially in building stronger and more insightful customer stories
    • Build solid capabilities in terms of: Category/Accounts performance drivers, retail trends
    • Skills and Competencies
    • Excellent knowledge of Microsoft (Excel, Word and PowerPoint) and experienced level of use of general system software
    • Basic Sql knowledge
    • High cognitive function, with strong business acumen and a willingness to challenge conventional structures and processes
    • Sales support systems (technologies)
    • Business processes, concept development, implementation and evaluation
    • Strong customer orientation, market research literacy
    • Persistence and tenacity
    • Ability to plan ahead and be aware of all the different sectors
    • Must be confident and able to present create a story succinctly from insights and trends established in the research assignment

    Qualifications

    • Appropriate tertiary qualification advantageous
    • 2-3 years functional experience in a Market Analyst position or similar, preferably in FMCG/beverage industry would be an added advantage
    • Basic Sql knowledge
    • Business analysis/Information management

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    Function Chef

    Duties & Responsibilities

    • All aspects of food preparation & presentation
    • Coordinate all functions and manage the functions diary in terms of what food to be made
    • Ensure that all equipment/stock under his control are managed and kept secure
    • Sound understanding of food costing and menu design
    • Preparation of all food products to the standard required by the company and its client as directed by kitchen management
    • Prepared to assist in other Fedics units as required
    • Manage a team of kitchen Staff
    • High levels of food quality & presentation reflecting traditional & modern cuisine
    • Monitor and manage a cost effective production process reflecting best practices
    • Monitor and manage hygiene standard and status in all kitchens - 90 % external audit
    • Maintain & manage HACCAP standard of complex /food sample management
    • Ensure the compliance of Fedics to health and safety standards on the complex.
    • Promote and ensure a safe working environment to guests and staff
    • Maintain all Fedics GMP’s & QA documents
    • Controls such as weekly stock takes/stock rotation /par stock levels to be maintained
    • Portion control /reduce pilferage/losses /batch cooking system in place
    • Attend Fedics nominated courses for personal development and growth
    • Stay abreast with food trends as well as best practices
    • Skills and Competencies
    • Communication skills (verbal and written)
    • Able to do menu planning
    • General admin & management skills
    • Great time-keeping skills & production driven
    • Organizing and planning skills (Must be good at functions)
    • Team Player
    • Excellent food skills
    • Strong client and customer service skills

    Qualifications

    • Similar culinary background & proven cooking experience in upmarket function catering
    • Matric
    • Culinary qualification would be advantageous
    • Strong in functions – Essential

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    Catering Manager

    Duties & Responsibilities

    • Take full responsibility and management of this contract
    • Setting and management of service delivery standards
    • Lead, motivate, train and develop a team of staff
    • Implement and maintain operational controls in line/within budgetary requirements
    • Ensure quality of food preparation, presentation and service is up to Tsafrika Catering Solution standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist
    • Proactively manage the Q-pro & OSHACT compliance of this unit
    • Ensure that tills and cash ups are running smoothly
    • Ensure all Tsafrika Catering Solution policies and procedures are complied with
    • Daily HR and IR issues (including training, development & performance management)
    • Analyse and pre-empt client needs and possible complaints
    • Take responsibility for all functions by organising, preparing & co-ordinating.
    • Management of all administration, finances, debtors, budgets, etc.
    • Process Tsafrika Catering Solution paperwork and compile & understand weekly & monthly P & L
    • Relationship building with the client and customers on a daily basis (essential)
    • Must be able to work long hours and over weekends should there be a need
    • Stay abreast of latest food trends and best practices
    • Ensure smoot running of the Biometrics system
    • Ensure that Staff vacancies are filled timeously
    • May be required to assist with any other duties that may be outside scope of responsibility
    • Skills and Competencies
    • Strong judgement and problem solving skills
    • Excellent people skills
    • Strong interpersonal and communicative skills (verbal and written)
    • Flexibility with regards to working hours
    • Attention to detail
    • Client service orientated
    • Business management principles
    • Fully computer literate
    • Excellent food/Chef skills and background
    • Ability to complete a full set of Menutec books

    Qualifications

    • Relevant tertiary qualification and/or equivalent level of competence
    • Minimum matric
    • Minimum of 3 years management experience
    • Previous experience in similar position
    • Strong in kitchen and functions - Essential
    • Experience in MyMarket and PRP and advantage
    • Own transport

    Method of Application

    Use the link(s) below to apply on company website.

     

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