Center Director at CIEE Council on International Educational Exchange

Who You Are

• The Center Director is responsible for managing and overseeing all program aspects at the Cape Town Center. This also includes administrative tasks, center accounting, and local human resource management. Programs may include semester and summer Study Abroad programs; Open Campus Block programs, Faculty-led (FAC) programs, and High School programs. The Center Director must be a resident of South Africa and specifically Cape Town.

What You'll Do

• Academic Program: Ensure that the academic department meets its goals in the planning and delivery of the CIEE Cape Town programs, including overseeing internship opportunities, hiring, managing and developing academic faculty; producing course syllabi and materials, managing academic matters of students, etc.
• Student Services: Ensure that the student life team meets its goals in the development and oversight of student services, including visas, pre-departure orientation, on-site orientation and activities, implementation of CIEE health, safety, and security protocols and procedures, etc.
• Human Resources: Maintain overall responsibility for all center staff and faculty; plan and execute a strategy to fill key positions necessary for the delivery and development of programs and all operations
• Health, Safety and Security: Work with staff to ensure compliance with CIEE standards for health, safety, and security
• Program Evaluation: Oversee the management of the student evaluation processes in accordance with the policies and protocols of CIEE and the partner institutions and other stakeholders
• Financial and Legal Management: Serve as managing director of the legal entity and assume related responsibilities
• Facilities and Student Housing Management: Ensure that the operations team achieves its goals related to the smooth and efficient operation and maintenance of the facility, student accommodation and housing etc.
• External Relations/Internships/Community Engagement: Ensure the development and implementation of strategies to increase awareness of CIEE’s mission and goals throughout the Cape Town community and engaging and networking with all relevant stakeholders. Ensure that CIEE Cape Town meets CIEE standards and complies with locally applicable standards and laws
• Marketing: Support the production of CIEE promotional materials by providing updates, content, and other information as requested
• Other: Participate as needed and possibly present at the CIEE Annual Conference or at other professional meetings; other duties as assigned

What You'll Bring

Successful applicants will be seasoned professionals with a minimum of ten years’ experience in a leadership role within study abroad, international educational exchange, or a related higher education institutional setting. A Ph.D. is preferred, while a master’s degree is required. In addition, applicants with the following experience and skills are particularly sought:

• Readiness to grow and develop yourself, our client group and our Company
• Relevant work experience in Cape Town
• Leadership – Proven ability to build and lead teams through the complexities and challenges in a constantly changing environment
• Staff management – Demonstrated ability to manage teams and deliver strong results
• Financial management – Demonstrated experience in developing and managing budgets and ensuring compliance
• Extremely strong servicing skills and superior judgment: ability to resolve issues fairly, expediently, and cost-effectively
• Academic culture – In-depth knowledge of and first-hand experience with U.S. and local academic institutions and their cultures and processes
• Interpersonal skills– Ability to engender the trust and confidence of several stakeholders and be able to deal effectively with a wide variety of often sensitive issues
• Superior written and verbal communication skills – Ability to effectively communicate with students, U.S. university partners, faculty, local authorities, and CIEE staff internationally
• Exemplary ambassador of CIEE and its mission and programs
• Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving) and culture