Channel Account Manager at BitCo

Summary:

This Channel Account Manager position is a customer-facing role in place to drive revenue and enable BitCo to maintain its credibility as an industry leader in the ICT/ISP sector. The position requires the account manager to act as a thought leader within the sales organization and build relationships with channel partners and resellers.

Essential Duties and Responsibilities:

• To develop and manage specified channel partnerships and relationships identified by the organization as a strategic go to the market mechanism
• To take full ownership of maximizing sales and product mix within the channel partner
• To take full ownership of all channel support activities with a view of ensuring BitCo product and sales are a preferred choice for the channel partner
• To meet aggressive sales (both value and volume) targets by driving the Channel to meet agreed targets
• To ensure that BitCo product knowledge is always up to date at both an individual level as well as through the entire channel partner database
• To ensure that you are kept up to date on market dynamics and developments
• To ensure that all channel orders to BitCo are closely monitored and facilitated to ensure delivery in the shortest possible timelines to maximize revenue
• Manage fluid complexities of Channel Partner expectations and demands
• To ensure that all management reporting requirements are adhered to and delivered
• To adopt an attitude of doing whatever has to be done to honor a customer commitment and grow BitCo’ s business
• Responsible for adhering to all instructions given by the Sales Manager 

Qualifications and Experience:

• 2-5 years’ experience in sales in a solution selling industry such as Telecommunication or ICT
• Presentation Skills
• Client Relationships
• Emphasizing Excellence
• Negotiation
• Prospecting Skills
• Meeting Sales Goals
• Sales Planning

Hard Skills Required:

• Advanced Computer Literacy
• Intermediate MS Excel
• Intermediate MS Outlook
• Intermediate MS Word
• Intermediate MS Powerpoint
• Dropbox would be an advantage
• Touch Typing (qwerty) would be an advantage
• Pipedrive would be advantageous

Knowledge, Soft Skills & Abilities Required:

• Must be an active listener who takes the time to comprehend what others say and then use the information they learn to build relationships
• Must be socially perceptive and aware of nonverbal cues to feel out how negotiation is going, and be able to adjust accordingly
• Has to be innovative to assist channel partners to effectively sell BitCo services
• Crafting and implementing channel sales strategies to meet monthly sales target
• Developing and maintaining partner and prospective partner relationships through the use of Pipedrive
• Negotiating contracts and growth plans with current prospective channel partners
• Ability to use analytical skills to analyze Key Performance Indicators to determine the health of a channel partner relationship
• Advanced Computer Literacy
• Intermediate MS Excel
• Advanced MS Outlook
• Dropbox would be an advantage
• Excellent organisational skills
• Excellent Interpersonal skills