Channel Sales Support Graduate at Mimecast

• General support to the Channel team.
• Respond and escalate inbound partner queries
• Respond to partner portal queries
• PIMS Training (Partner Interactive Marketing Suite)
• Supporting Channel Marketing Campaigns
• Facilitate and attend Channel partner events
• Drive Channel Partner training initiatives – sending confirmation details/confirming attendance/follow ups
• Drive partner portal training and administration thereof
• Responsibility for the Channel Partner CRM system (updating of contract details and other important information)
• Assisting with general channel partner CRM system administration
   

Qualifications

Essential Qualification/s:

• The successful graduates must have completed the following in the last 2 years:
• A Degree or Diploma (preferably IT, Business Administration, Marketing or BCom)

Essential Personal Characteristics

• Demonstrate eagerness and energy;
• Someone who thrives on success;
• A Skilled and flexible communicator;
• Organised and structured;
• Self-motivated and require very little supervision;
• Passionate about Technology;
• Able to work collaboratively within a team environment;
• Adaptable and flexible;
• Neat and presentable;