Graduate Jobs at Mimecast

• Web lead management
• Live chat support and responses
• Partner support and query management
• New and upsell quoting for partners, Business Developers; Partner Account Managers and Account Managers
• Supporting documentation management, readily available
• Call down day and lead management and prospecting (cold calling)
• Campaign code updating into Netsuite (CRM system) records for ROI event tracking
• Order processing and assistance
• Customer Account Optimisation reporting
• Reporting on and running of product upgrade activities and campaigns
• Netsuite Management, leads, opportunities and prospects
• Prospect list vetting and collaboration
• Marketing event support, internal and external
• The Knowledge (SharePoint) Management
• Partner portal support, training and management
• Partner agreement management and enquires
• Upsell for sub 50 seat customers

Qualifications

Essential Qualification/s:

• The successful candidate must have completed the following in the last 2 years:
• BCom
• BA
• Business Administration Diploma, Management & Marketing

Essential Personal Characteristics

• Able to work collaboratively within a team environment, whilst driving specific objectives individually;
• Energetic
• Structured with great attention to detail
• Customer centric, eager to please and friendly
• Driven for success and ambitious
• Adaptable and flexible;
• Pragmatic
• Tenacious;
• Goal and solutions orientated;
• Passionate about Technology;
• Passionate about learning and self-development;
• Resilient;
• Adaptable and flexible;
• Well spoken;
• Professional and presentable.

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• Helpdesk call management and remote support assistance
• Hands on support and problem solving of real live IT cases
• Involvement and co-ordination of projects, both locally and globally
• Regional and global team membership
• Exposure to firewalls, AV, VoIP, telephony and Mimecast internal tools, software and hardware
• Workstation and networking device management and configuration, upgrades and deployment
• Basic network troubleshooting
• Basic active directory administration, maintenance and troubleshooting
• Basic exchange administration, maintenance and troubleshooting
• Mimecast certifications and experience on our internal software and processes
• Microsoft certified courses and exams

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Mimecast’s Graduate Program will provide insight into the day to day activities of a publicly traded SAAS company. You’ll have the opportunity to work across various roles within the Middle East and Africa Accounting function that include Accounting, US GAAP Reporting, Sarbanes Oxley Compliance as well as assisting with quarterly and annual financial audit. You’ll get insight into how we are progressing post IPO as an Accounting department while being public, and how we want to scale given our rapid growth.

Key Responsibilities

T he Finance Graduate will be responsible for:

• Assist with month-end close process relating to journal entries and account reconciliations
• Support the accounting team in preparing and delivering compliance and audit requirements
• Help processing accounting transactions and assist with day to day treasury
• Assist with Interoffice reporting deliverables for financial year end
• Special projects that span various functions within Accounting and Finance
   

Qualifications

Essential Qualification/s:

• The successful candidate must have completed the following in the last year:
• Completed at least an undergraduate Finance or Accounting degree
• Currently working towards Honours degree in Finance or Accounting

Essential Personal Characteristics

• Strong computer skills (Microsoft Office)
• Strong work ethic
• Attention to detail
• Ability to maintain professionalism and confidentiality
• Strong communication skills

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• Work with peers across Creative, Marketing and Communications to design campaigns across online and print media.
• Assist with building digital marketing emails, landing pages and collateral.
• Design graphics, banners and other Web images to be a part of integrated marketing campaigns.
• Assist with a varying degree of digital projects including, but not limited to, product launch activities, events, promotional pages and regional support materials.
• Facilitate communication timeously between marketing and other internal departments
• Obtain Event attendee lists and post event deliverables
• Maintain an efficient process to manage marketing collateral/ Branding and Merchandising and stock room
• Support the marketing team in driving dedicated marketing campaigns
• Upskill on internal Marketing communication and tracking system to effectively support the department
• Preparing Event Materials
• Quotes for Stock and events
• Working with Suppliers
   

Qualifications

Essential Qualification/s:

• The successful graduates must have completed the following in the last 2 years:
• Marketing Diploma /Degree

Essential Personal Characteristics

• Composed
• Strategic
• Analytical
• Task driven
• Goal oriented
• Ambitious;
• Tenacious;
• Energetic and enthusiastic;
• Goal and solutions orientated;
• Passionate about Technology;
• Passionate about learning and self-development;
• Resilient;
• Adaptable and flexible;
• Well spoken;
• Professional and presentable;
• Curious and problem solving

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• General support to the Channel team.
• Respond and escalate inbound partner queries
• Respond to partner portal queries
• PIMS Training (Partner Interactive Marketing Suite)
• Supporting Channel Marketing Campaigns
• Facilitate and attend Channel partner events
• Drive Channel Partner training initiatives – sending confirmation details/confirming attendance/follow ups
• Drive partner portal training and administration thereof
• Responsibility for the Channel Partner CRM system (updating of contract details and other important information)
• Assisting with general channel partner CRM system administration
   

Qualifications

Essential Qualification/s:

• The successful graduates must have completed the following in the last 2 years:
• A Degree or Diploma (preferably IT, Business Administration, Marketing or BCom)

Essential Personal Characteristics

• Demonstrate eagerness and energy;
• Someone who thrives on success;
• A Skilled and flexible communicator;
• Organised and structured;
• Self-motivated and require very little supervision;
• Passionate about Technology;
• Able to work collaboratively within a team environment;
• Adaptable and flexible;
• Neat and presentable;