Establish norms and standards to ensure that the state machinery functions optimally and that such norms and standards are adhered to.
Implement interventions to maintain a compliant and functioning Public Service.
Promote an ethical public service through programmes, systems, frameworks and structures that detect, prevent and combat corruption.
Contribut...
Chief Director: Service Delivery Improvement, Citizen Relations and Public Participation
A minimum qualification at NQF level 7 in Public Administration/ Public Management/ Business Studies or related qualification. Minimum of 5 years at a senior management level.
Minimum of 10 years’ appropriate experience at management level in Service Delivery environment. Knowledge of the Constitution of the Republic of South Africa, Government Legislative Framework
DUTIES :
Manage and ensure the development of Citizen Relations and Public Participation. Manage and ensure the development of prescripts for Service Delivery Improvement and Assessment. Technical advice, support and capacity building provided to support implementation by national and provincial departments.
Manage and ensure development of Prescripts for Batho Pele and Change Management. Manage all the operations, systems and process of the Chief Directorate. Information advice and support provided to the MPSA, Cabinet, Parliament and other internal and external shareholders. Participate in transverse task/projects teams and work groups as required or nominated.
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