Chief Information Officer at NSFAS

Vacancy No 41 of 2023/2024 
Department & Unit Information & Communication Technology

POSITION OVERVIEW:

• The Chief Information Officer will be responsible for ensuring that required fit-for-purpose technology solutions are provided and maintained for the total value chain related to student funding to fulfil NSFAS’s mandate.

RESPONSIBILITIES:
Core Strategic Objectives
 Set ICT objectives.

•  Design ICT strategy, policies, procedures and performance standards in line with the organisation’s business model and drive the implementation of the above.
•  Oversee the technological infrastructure (networks and computer systems) in the organisation to ensure optimal performance and drive efficiencies.
•  Select and implement suitable technology systems to streamline all internal operations and processes and to facilitate integration into the technology systems of universities and TVETs.
•  Ensure the digitalisation of all key NFSAS processes.
•  Identify opportunities for technological innovation and drive its implementation.
•  Ensures that all ICT-related projects are completed within the agreed timeframes and budgets.
•  Develop and analyse metrics to measure ICT effectiveness.
•  Draft and manage Service Level Agreements with internal and external clients.

Governance

•  Be responsible for the implementation of ICT governance, risk awareness and management and compliance frameworks
•  Compile risk registers and risk mitigation plans
•  Provide updates and reports to the Management Committee, Board and relevant Committees in accordance with the organisational and PFMA requirements.

People management and ethical leadership

•  Lead and manage the ICT Department including technical professionals and specialists.
•  Develop the organisation’s ICT human capital.
•  Ensure compliance with HR standards and requirements.
•  Attract recruit, develop, engage and retain required managers and employees within ICT and provides mentoring and coaching where required.
•  Drive a culture of high performance and customer-centricity within ICT.
•  Be a member of the executive management, reporting to the CEO.
•  Champions and demonstrates NSFAS leadership behaviours and values.

Finance

•  Develop and implement requisite budget.
•  Provide effective financial control, management of costs and internal controls.
•  Reports and accounts on ICT budgets, forecasts and expenditures as and when required by statute, the Executive and Board.

STAKEHOLDER MANAGEMENT

•  Participates in the strategic positioning of NSFAS and promotes the enterprise with relevant stakeholders.
•  Manages service-level agreements with internal and external stakeholders.

QUALIFICATIONS, SKILLS AND EXPERIENCE
Minimum Qualifications

•  Postgraduate qualification in Information Technology

Knowledge and Experience

•  A minimum of 5 years Chief Information Officer or Executive management experience in ICT.
•  Reasonable understanding of procedures and statutory requirements applicable to Schedule 3(A) public entities
•  Good knowledge of governance, risk and organisational performance management principles
•  Knowledge of the public sector

Competencies

•  Decisiveness
•  Accurate understanding
•  Building sustainability and innovation
•  Conceptual thinking
•  Striving for excellence
•  Fairness and transparency
•  Honesty and integrity
•  Leveraging diversity
•  Mobilising teams
• Technical Competencies
•  Business acumen
•  Effective business communication
•  Financial control
•  Performance reporting
•  Development of policies and procedures
•  Managerial budgeting
•  Problem analysis and judgement
•  Strategic and operational planning

Compliance Competencies

•  Must have security clearance ideally Government Top Secret clearance or obtain the security clearance within 12 months of employment.