Chief Information Officer - RMA Life (Parktown) at Rand Mutual - RMA

THE JOB AT A GLANCE

• As the Chief Information Officer (CIO) for RMA Life, you will be responsible for developing and implementing the IT strategy in support of the growth Group Strategy.
• Continuously making sure that the organisation is up to date with the leading and latest technology.
• You will ensure an efficient and effective functioning of the Technology support and infrastructure to enable quality customer service and experience, including all the internal support systems.
• You will make sure that our operation excellence aspiration is supported by enabling the operational strategies aimed at enhancing operational efficiency, productivity, and cost-effectiveness.
• You will also be responsible for establishing IT long-term solutions for operational challenges, making sure that the system availability is high.

WHAT WILL YOU DO?

Development, Implementation and Maintenance of ICT Strategy

• Develop, align and implement the short- and long-term strategic direction of the IT function
• Align the department to the vision, mission, and values of the organisation to achieve sustainable success
• Improve delivery of care and compassionate compensation
• Grow the organisation and to create shareholder value
• Develop and execute strategies to build the RMA brand
• Develop, manage, and implement a competitive ICT strategy
• Delivering new features and technological solutions that add demonstrable value for internal clients as well and clients of the organization
• Ensure IT strategy and cybersecurity alignment to RMA’s requirements
• Identify problems and opportunities and address them accordingly.

Develop and maintain digital strategy

• Develop and oversee the digital and information strategy of the group in line with digital transformation principles, information technology principles and business strategies to achieve its different business objectives
• Provide strategic direction to the group and the team to drive the digital transformation agenda of the portfolio, delivering fit-for-purpose and future-fit solutions
• Drive the creation of a digital enabled organisation, designed to innovate, scale and flex
• Drive the implementation of the digital strategy, operating model, IT architecture and IT services
• Ensure effective decision-making on strategic digital and IT matters, and providing strategic guidance and solutions that directs the organisation in a way that does not compromise
• Identify opportunities to leverage digital technology enablers to optimise business performance and increase efficiencies
• Measure ROI on digital initiatives, fine-tuning approaches as needed to ensure we're investing in the right tools and resources. the integrity of the IT ecosystem.

Enterprise and Business Architecture

• Direct the creation and review of an enterprise capability strategy to support the strategic requirements RMA (identify business benefits of alternative strategies)
• Direct development of enterprise-wide architecture and processes which ensure that the strategic application of change is embedded in the management of the organization
• Ensure compliance between business strategies, enterprise transformation activities and technology directions, setting strategies, policies, standards, and practices.

Risk management and Regulatory compliance

• Align IT risk management with organisation-wide risk management
• Interact with senior management team to monitor and validate the organization’s compliance with information security policies; play a key role in defining these policies
• Ensure compliance with applicable security requirements and standards
• Ensure integrity and security of data and systems; direct development and execution of an enterprise-wide disaster recovery and business continuity plan, as well as continually assess and provide guidance on cybersecurity threats and risks and providing appropriate mitigation options.

Stakeholder Engagement

• Forge and maintain strategic partnerships and relationships with internal and external clients
• Foster effective communication and collaboration between different departments and provide regular updates to senior management on IT operational performance
• Work collaboratively with other departments to ensure implementation of standard processes and procedures
• Ensure that business is provided with continuous support and that there is ongoing adherence to processes.

Cost management

• Develop forecasts based on organisational plans and budgets
• Present proposals for large expense items e.g. replacement of capital and non-capital resources
• Develop objectives for project-based process improvements which:
• Reduce costs
• Improve efficiency and effectiveness
• Improve the working environment
• Ensure the development of an operational budget considering organisational strategic needs for increased growth and sustainability and to ensure the availability and management of resources to meet organisational objectives
• Ensure adequate maintenance of accounting records
• Monitor actual performance against budgets, forecasts, and projects
• Influence the use of the approved budget through the management of the appropriate stakeholder
• Proactively management of potential fraud by use of data and analytics.

Requirements

WHAT YOU'LL BRING TO THE TABLE?

• Bachelor's degree in information technology, engineering or business-related qualifications
• Post graduate degree in Business, Digital Transformation, Information Technology, Computer Science, Digital Strategy or related field of study
• MBA preferred
• 10 - 12 years' experience managing complex technology solutions, digital and process improvement
• 5-7 years' experience within financial services environment would be an advantage
• 5 years' experience managing and leading a digital team
• Proven track record of leading and executing successful digital transformation projects
• Exposure to agile methodology, technology architecture, integrating systems and providing technology services to multiple business partners
• A deep understanding of Digital transformation, including a deep understanding of industry trends and new digital innovations
• Stakeholder Management
• Knowledge of business policies, processes and procedures, legal compliance.