Civic Services Clerk: Duplicates at The Department of Home Affairs

What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
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  Civic Services Clerk: Duplicates

  • Job Type Full Time
  • Qualification Bachelors , Higher National Certificate , National Certificate (NCV)
  • Experience 1 year
  • Location Gauteng
  • Job Field Administration / Facilities 

  REQUIREMENTS :

  • An undergraduate qualification in Operations Management, Public Management or Business Management, at NQF Level 6 as recognized by SAQA. One (1) Years’ relevant experience in in administrative, clerical or client service environment is required. 

  DUTIES :

  • The successful candidate will be responsible for, amongst others, the following specific tasks: Provide the effective daily operation of the Duplicate in the unit. Scrutinize and verify applications on track and trace for investigation of the possible duplicate cases by following information on NPR on various functions. Create files of newly identified duplicate cases and request all relevant documents relates to the case from various Sections e.g Birth, Fingerprint, marriage records. Scan the application on track and Trace for the deletion of on ID number and issue the ID. Sort received documents according to the relevant identity number. Position message on NPR to indicate that the case is under attention. Verify the allocation of a new ID number in case of duplication and share the ID number. Ensure that fingerprints as well as the photograph on the application form match fingerprints/ photograph captured on HANIS and or paper fingerprint records. Compare and investigate multiple ID numbers, two or more people sharing the same ID numbers on the record register. Make photocopies of the approved report, confirmation letter, application form, and all relevant supporting documents. Compile a report and motivate on the removal of duplicate ID numbers. Update the NPR message for tracking the case and make a printout of the duplicate cases. Scan back to data for the issuing of the identity document. Ensure that the renouncement letter is signed by the applicant and is filed for the record purposes. Submit a typed letter to the immediate Supervisor to verify the correctness and sign off. Make a photocopy of the signed confirmation letter and attach it to the application with a printout of the newly allocated ID number. Implement policies and procedures in line with the approved Framework. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

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  Method of Application

  Interested and qualified? Go to The Department of Home Affairs on www.dpsa.gov.za to apply

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