Jobs at The Department of Home Affairs

What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
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  • Contents
  • Open Jobs
    1. Deputy Director: Business Partnering
    2. Deputy Director: Labour Relations
    3. Deputy Director: Revenue Management
    4. Assistant Director: Amendments and Rectifications
    5. Assistant Director: Labour Relations
    6. Senior Fingerprint Expert: Post Receipt and Pre-Processing
    7. Civic Services Clerk: Births and Deaths
    8. Civic Services Clerk: Duplicates
  • Method of Application

  Deputy Director: Business Partnering

  • Job Type Full Time
  • Qualification Matric
  • Experience 3 years
  • Location South Africa
  • Job Field Human Resources / HR 

  REQUIREMENTS :

  • An undergraduate qualification in Human Resource Management, Public Administration, Public Management, Human Resource Development, Labour Relations, Industrial or Organisational Psychology or Relations, Organisational Development, Business Administration, Business Management, or a Social Science qualification related to Human Resource Management or Development at NQF level 6 as recognized by SAQA. 3 years experience in Junior Management / Assistant Director level in a Human Resources Management or Human Resources Development environment is required.

  DUTIES : The successful candidates will be responsible for, amongst others, the following specific tasks:

  • Coordinate and monitor staff mobility, conditions of services and service benefits processes in the Province. Coordinate and monitor the recruitment and selection process of the new employees (i.e advertisement, selection and onboarding). Monitor the implementation of all staff mobility (recruitment, temporary reassignments, secondments, transfers and acting arrangement), as well as conditions of service and service benefits processes.
  • Coordinate, monitor and ensure consistent application of staff mobility (recruitment, temporary re-assignments, secondments, transfers and acting arrangements), conditions of service and service benefits regulatory frameworks, policies and procedures. Coordinate and monitor conditions and services i.e leave including temporary incapacity leave and termination of services matters. Manage and ensure administration of service benefits, i.e Housing, salary, and overtime application and payments processes. Coordinate and monitor HR Management Information Systems in the Province i.e PERSAL, and HR Registry.
  • Manage Performance Management, HR Transformation and Culture Change processes in the Province. Coordinate the implementation of employee relations, health and wellness matters in the Provinces. Develop, coordinate and monitor the implementation of Human Resource Development programmes in the Provinces. Develop and implementation of policy and procedure, directive and regulations. Ensure effective and efficient management of human, physical and financial resources within the Unit Coach and guide staff on best practices and compliance with regulatory requirements.

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  Deputy Director: Labour Relations

  • Job Type Full Time
  • Qualification Matric
  • Experience 3 years
  • Location Gauteng
  • Job Field Human Resources / HR 

  REQUIREMENTS :

  • An undergraduate qualification in Employment Relations, Industrial Relations, Industrial or Organisational Psychology, Labour Relations, Labour Law, Law, Public Management, Public Administration or Human Resource Management at NQF level 6 as recognized by SAQA. 3 years experience in a Junior Management / Assistant Director level in a Labour Relations environment is required. Extensive experience in a Labour Relations environment is required.

  DUTIES : The successful candidates will be responsible for, amongst others, the following specific tasks:

  • Coordinate misconduct and disciplinary processes in the Department. Coordinate the development of effective strategies, solutions, and tools for managing complex employee relations issues, policies, and case management systems. Ensure the implementation of all arbitration awards as well as labour courts judgements. Coordinate and advise on the resolution of high-risk and sensitive employee relations matters, including workplace investigations and conflict resolution. Coordinate and monitor employee relations matters, including interpretation of policies, labour law, and best practice.
  • Provide expert advice on labour relations legislative framework (related to misconduct). Represent the Department at disciplinary hearings, arbitrations and labour relations Forum. (i.e. GPSSBC, PSCBC, CCMA Internal Forums etc.). Coordinate the implementation of fair labour practices in accordance with the Labour Relations Act and other relevant legislative frameworks. Coordinate and monitor preparation of appeal documents for referral to the Executive Authority and implement the appeals outcomes. Coordinate and monitor misconduct, disciplinary, information sessions and workshops. Coordinate and monitor labour disputes in collaboration with legal services on litigation related cases as and when required. Work closely with the Director on internal procedures and external interventions with third parties on dispute resolution matters. Build and maintain partnerships and constantly liaise with internal and external stakeholders on labour-related matters including recognised Trade Unions.
  • Provide training and advocacy on labour relations related matters in the Department. Evaluate the effectiveness and impact of awareness raising and draft reports (weekly/ monthly and annual) and submission regarding misconduct/ disciplinary, grievances and disputes matters to relevant structures. Coordinate the resolution of grievances in the Department. Coordinate collective bargaining programmes within the Department. Build and sustain collaborative relationships within internal and external stakeholders. Ensure the implementation of effective risk and compliance management practice. Ensure effective and efficient management of human, physical and financial resources within the Unit. Coach and guide staff on best practices and compliance with regulatory requirements. 

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  Deputy Director: Revenue Management

  • Job Type Full Time
  • Qualification Higher National Certificate , National Certificate
  • Experience 3 years
  • Location Gauteng
  • Job Field Finance / Accounting / Audit 

  REQUIREMENTS :

  • An undergraduate qualification in Financial Accounting, Finance Management, or Economics at NQF Level 6 as recognized by SAQA. Three (3) Years’ experience in an Assistant Director / Junior Management level in a Revenue Management environment is required. Knowledge of public security, Including the Minimum Information Security Standards Act (MISS).

  DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:

  • Coordinate and monitor revenue collection in Local Offices and Ports of Entries. Ensure the development and coordination of income and revenue collection strategies. Manage and monitor processes related to the reconciliation of revenues generated. Coordinate the identification of trends and challenges in the Local Offices and Ports of Entries of revenue and income collection. Oversee the constant updating of systems pertaining to outstanding and settled fines from various Local Offices and Ports of Entries. Coordinate trust account regarding Immigration Control Account related to Airline fines.
  • Ensure the coordination of annual revenue budget. Coordinate the consolidation of the actual revenue reporting from Local Offices and Ports of Entries. Maintain all departmental debtors including penalties and fines as prescribed by the Immigration Services Act. Coordinate the implementation of revenue statutory frameworks, processes and procedures in line with Treasury Regulations and Public Finance Management Act (PFMA). Ensure the management of revenue collection monitoring and control. Provide advice on revenue generated and alerting on special circumstances or concerns.
  • Coordinate revenue management processes and procedures in Local Offices and Ports of Entry (POE). Develop and implementation of policy and procedure, directive acts and regulations. Establish, maintain and ensure a good working relationship with the department and relevant stakeholders. Implement effective risk and compliance in line with the relevant legislative prescripts. Ensure effective and efficient management of human, physical and financial resources within the Unit. Coach and guide staff on best practices and compliance with regulatory requirements. 

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  Assistant Director: Amendments and Rectifications

  • Job Type Full Time
  • Qualification Bachelors , Higher National Certificate
  • Experience 3 years
  • Location Gauteng
  • Job Field Finance / Accounting / Audit 

  REQUIREMENTS :

  • An undergraduate qualification in Operations Management, Public Management, Administration or Business Management, at NQF Level 6 as recognized by SAQA. Three (3) Years’ experience as a Supervisor in operations in a client or customer services environment is required. Knowledge of the South African Citizenship Act, 1995. Extensive knowledge of the South African Passport and Travel Documents Acts, 1994.

  DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:

  • Facilitate and oversee the processing of applications for the amendment and rectification of personal particulars recorded on the NPR. Ensure all amendment and rectification processes comply with legislative prescripts, regulations, and DHA policies. Implement and monitor quality assurance and verification controls to prevent errors, duplications, and irregular amendments. Coordinate service delivery between front-office and back-office environments to ensure timely and accurate finalisation of cases.
  • Manage and resolve complex, sensitive, or escalated amendment and rectification cases. Oversee the utilisation of automated systems and digital platforms to support data integrity and efficient processing. Maintain accurate records, dashboards, and performance reports on amendment and rectification transactions. Escalate all irregularities and suspected fraudulent activities to management or Counter Corruption and Security in accordance with prescribed procedures. Stakeholder Engagement and Intergovernmental Coordination. Policy Development, Governance, and Operational Oversight. Risk Management, Compliance, and Quality Assurance. Ensure effective and efficient management of human, physical and financial resources within the Unit. Coach and guide staff on best practices and compliance with regulatory requirements. 

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  Assistant Director: Labour Relations

  • Job Type Full Time
  • Qualification Matric
  • Experience 3 years
  • Location Gauteng
  • Job Field Human Resources / HR  , Legal and Regulatory 

  REQUIREMENTS :

  • An undergraduate qualification in Employment Relations, Industrial Relations, Industrial or Organisational Psychology, Labour Relations, Labour Law, Law, Public Management, Public Administration or Human Resource Management at NQF level 6 as recognized by SAQA. 3 years’ experience as a Labour Relations Officer / Practitioner is required. Experience in a labour relations environment is required. Knowledge of the Labour Relations Act. 

  DUTIES :

  • The successful candidates will be responsible for, amongst others, the following specific tasks: Facilitate misconduct and disciplinary processes in the Department. Facilitate and implement the development of effective strategies, solutions, and tools for monitoring complex employee relations issues, policies, and case management systems. Implement all arbitration awards as well as labour courts judgements. Facilitate and advise on the resolution of high-risk and sensitive employee relations matters, including workplace investigations and conflict resolution. Facilitate and monitor employee relations matters, including interpretation of policies, labour law, and best practice. Facilitate, monitor discipline management performance and ensure compliance with disciplinary codes. Provide expert advice on labour relations legislative framework (related to misconduct). Represent the Department at disciplinary hearings, arbitrations and labour relations Forum. (I.e. GPSSBC, PSCBC, CCMA and Internal Forums ect.) when required. Facilitate the implementation of fair labour practices in accordance with the Labour Relations Act and other relevant legislative frameworks. Facilitate and monitor preparation of appeal documents for referral to the Executive Authority and implement the appeals outcomes. Facilitate and conduct misconduct, disciplinary, information sessions and workshops. Facilitate and implement labour disputes in collaboration with legal services on litigation related cases as and when required. Work closely with the Deputy Director on internal procedures and external interventions with third parties on dispute resolution matters. Build and maintain partnerships and constantly liaise with internal and external stakeholders on labour-related matters with recognised Trade Unions. Provide training and advocacy on labour relations related matters in the Department. Draft reports (weekly/ monthly and annual) and submission regarding misconduct/ disciplinary, grievances and disputes matters to relevant structures. Facilitate the resolution of grievances in the Department. Facilitate collective bargaining programmes within the Department. Build and maintain effectiveness relationship with internal and external stakeholders to enhance service delivery. Ensure the implementation of effective risk and compliance management practices. Ensure effective and efficient management of human, physical and financial resources within the Unit. Coach and guide staff on best practices and compliance with regulatory requirements. 

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  Senior Fingerprint Expert: Post Receipt and Pre-Processing

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 2 years
  • Location Gauteng
  • Job Field Administration / Facilities 

  REQUIREMENTS :

  • An undergraduate qualification in Public Administration, Public Management, Operations or Business Management at NQF level 6 as recognized by SAQA. Two (2) years’ experience in a Customer Service, Civic Services or a in depth knowledge of Fingerprints. Drafting of 212 statements and court representation. 

  DUTIES : The successful candidates will be responsible for, amongst others, the following specific tasks:

  • Supervise and implement the processing of all processes and operational activities of the post receipt and pre-processing within the unit. Ensure and implement the post receipt and pre-processing by following the correct processes and procedure in the unit. Implement quality assurance strategies on completion and dispatching of Identity documents. Ensure the post receipt and pre-processing of the application according to requirements. Ensure the post receipt and pre-processing of quality with regard to the application. Liaise with Government Printing Works and other stakeholders to ensure quality and timeous delivery of services.
  • Ensure that timely and compliant filing and/or disposal of undelivered, or incomplete Identity Documents. Resolve technical or practical issues from employees and escalate complex matters to the Supervisor. Supervise and implement post receipt and pre-processing of application by following the right processes and procedures. Maintain good relationships with clients and stakeholders. Implement effective risk and compliance in line with the relevant practices. Ensure the implementation of policies, procedures. Ensure effective and efficient management of human, physical and financial resources within the Unit. Coach and guide staff on best practices and compliance with regulatory requirements.

  go to method of application »

  Civic Services Clerk: Births and Deaths

  • Job Type Full Time
  • Qualification Matric
  • Experience 1 year
  • Location Gauteng
  • Job Field Administration / Facilities 

  REQUIREMENTS :

  • An undergraduate qualification in Public Administration, Public Management, Operations or Business Management at NQF Level 6 as recognized by SAQA. One (1) Years’ relevant experience in in administrative, clerical or client service environment is required. Knowledge of Births and Deaths Registration. 

  DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:

  • Administer the birth and death applications at the back office for DHA Clients. Receive, capture, verify, and process birth and death applications accurately and timeously in accordance with prescribed legislation, policies, procedures, and service delivery standards. Verify the authenticity and completeness of supporting documents to ensure data integrity, prevent fraud, and comply with regulatory requirements. Capture, update, and maintain birth and death records on the relevant DHA systems to ensure accurate, secure, and up-to-date population records. Assist with the submission of requests for documentation from stores through EDMS or manual requests. Administer the implementation of back-office process steps for birth and death applications of all DHA Clients. Liaise with Civics Front Office staff regarding status of applications or feedback on processing of applications. Perform end of day duties to ensure effective capturing of performance statistics where required by management.
  • Administer birth and death applications are implemented within targeted turnaround times. Assist with the verification of Identity Documents (ID) Numbers for birth and death certificates. Ensure that ID numbers are allocated effectively to applications for Birth Registrations. Timeously notify Local Offices to action printing of unabridged certificates and update the system as required. Identify, report, and mitigate risks, irregularities, and suspected fraudulent activities in line with DHA risk management and compliance frameworks. Maintain good relationships with clients and Stakeholders. Implement effective risk and compliance in line with the relevant practices. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

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  Civic Services Clerk: Duplicates

  • Job Type Full Time
  • Qualification Bachelors , Higher National Certificate , National Certificate
  • Experience 1 year
  • Location Gauteng
  • Job Field Administration / Facilities 

  REQUIREMENTS :

  • An undergraduate qualification in Operations Management, Public Management or Business Management, at NQF Level 6 as recognized by SAQA. One (1) Years’ relevant experience in in administrative, clerical or client service environment is required. 

  DUTIES :

  • The successful candidate will be responsible for, amongst others, the following specific tasks: Provide the effective daily operation of the Duplicate in the unit. Scrutinize and verify applications on track and trace for investigation of the possible duplicate cases by following information on NPR on various functions. Create files of newly identified duplicate cases and request all relevant documents relates to the case from various Sections e.g Birth, Fingerprint, marriage records. Scan the application on track and Trace for the deletion of on ID number and issue the ID. Sort received documents according to the relevant identity number. Position message on NPR to indicate that the case is under attention. Verify the allocation of a new ID number in case of duplication and share the ID number. Ensure that fingerprints as well as the photograph on the application form match fingerprints/ photograph captured on HANIS and or paper fingerprint records. Compare and investigate multiple ID numbers, two or more people sharing the same ID numbers on the record register. Make photocopies of the approved report, confirmation letter, application form, and all relevant supporting documents. Compile a report and motivate on the removal of duplicate ID numbers. Update the NPR message for tracking the case and make a printout of the duplicate cases. Scan back to data for the issuing of the identity document. Ensure that the renouncement letter is signed by the applicant and is filed for the record purposes. Submit a typed letter to the immediate Supervisor to verify the correctness and sign off. Make a photocopy of the signed confirmation letter and attach it to the application with a printout of the newly allocated ID number. Implement policies and procedures in line with the approved Framework. Ensure effective and efficient management of human, physical and financial resources within the Unit. 

  Method of Application

  Interested and qualified? Go to The Department of Home Affairs on www.dpsa.gov.za to apply

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