Senior Fingerprint Expert: Post Receipt and Pre-Processing at The Department of Home Affairs

What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
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  Senior Fingerprint Expert: Post Receipt and Pre-Processing

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 2 years
  • Location Gauteng
  • Job Field Administration / Facilities 

  REQUIREMENTS :

  • An undergraduate qualification in Public Administration, Public Management, Operations or Business Management at NQF level 6 as recognized by SAQA. Two (2) years’ experience in a Customer Service, Civic Services or a in depth knowledge of Fingerprints. Drafting of 212 statements and court representation. 

  DUTIES : The successful candidates will be responsible for, amongst others, the following specific tasks:

  • Supervise and implement the processing of all processes and operational activities of the post receipt and pre-processing within the unit. Ensure and implement the post receipt and pre-processing by following the correct processes and procedure in the unit. Implement quality assurance strategies on completion and dispatching of Identity documents. Ensure the post receipt and pre-processing of the application according to requirements. Ensure the post receipt and pre-processing of quality with regard to the application. Liaise with Government Printing Works and other stakeholders to ensure quality and timeous delivery of services.
  • Ensure that timely and compliant filing and/or disposal of undelivered, or incomplete Identity Documents. Resolve technical or practical issues from employees and escalate complex matters to the Supervisor. Supervise and implement post receipt and pre-processing of application by following the right processes and procedures. Maintain good relationships with clients and stakeholders. Implement effective risk and compliance in line with the relevant practices. Ensure the implementation of policies, procedures. Ensure effective and efficient management of human, physical and financial resources within the Unit. Coach and guide staff on best practices and compliance with regulatory requirements.

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  Method of Application

  Interested and qualified? Go to The Department of Home Affairs on www.dpsa.gov.za to apply

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