Claims Consultant | Fast track claims at Discovery Limited

Key Purpose 

• To process, validate and liaise with clients, brokers and service providers following a client's motor and/or non-motor loss or incident in pre-authorisation.

Areas of responsibility may include but not limited to 

• To process, validate and liaise fast track claims with clients, brokers and service providers following a client's motor and/or non-motor loss or incident.
• Efficient, timely claims processing.
• Accurate, timely administration.
• Liaison with clients, brokers and service providers.
• Achievement of monthly product and soft skills knowledge targets.
• Adherence to risk and compliance requirements.
• Teamwork, self-management and alignment with Discovery values.

Education and Experience 

• Matric (Essential)
• 2 year’s minimum short term insurance fast track claims experience in a call centre in both motor and non-motor (Essential)
• Degree (Advantageous)