Fresh Jobs at Discovery Limited

Key Purpose

To provide support to the business unit by:

• Acting as a Product Owner between business and the Systems/IT department by breaking down features into user stories and ensuring that user stories are clearly defined and well understood Clarity in communication is an essential component of this function.
• Lead requirement gathering and story mapping workshops with stakeholders.
• Manage, refine and prioritise the product backlog to enable effective planning with the Scrum team.
• Taking ownership of the development process on behalf of the Business by actively participating in all Agile events to help the team achieve its goals.
• Under limited supervision undertakes specialist feasibility analysis, evaluations or business projects.
• Gives feedback on deliver plans and assists with impact analysis.
• May research and prepare reports on related subjects.
• Can move easily to understand different business units.
• Business Analyst Team Leader.
• Collaborate and Plan prioritized deliverables with the manager for Project work and Business As Usual items.
• Quality Assurance of all Business Analysis done to ensure correctness and completeness.

Areas of responsibility may include but are not limited to

Analysis

• Big picture and impact across users and systems.
• Understanding the current state and what needs to change.
• Not tunnel visioned.
• Solution orientated.
• High level and detail orientated.
• Challenging business (not being a scribe).

Quality

• Comebacks and rework: To minimize the number of comebacks or rework required by the Developers through clearly articulating and communicating business specifications, using multiple channels (workshops, email etc.) to facilitate understanding.
• Development Support: To provide support during the development phase by being available for questions or clarification, and providing feedback to Development teams as appropriate.
• Guidance and advice to the business: To provide sound guidance and advice on planned changes to business by striving to clearly understand business needs and making considered recommendations as appropriate.
• Prod defects post implementation reviews.
• Process Diagrams: Ensuring that business needs are clearly documented by mapping changes to existing processes diagrams or developing new processes as required.

Agile Methodology

• Design and validate the functional solution using Agile Methodology.
• This involves interpreting the product / functional requirements into Agile Epics and Stories.
• Plan Agile Sprints and Stories for the Sprint.
• Apply knowledge of the system, interfaces and dependencies to highlight integration aspects that must be considered.
• Identify a set of stakeholders that need to be involved in creating and validating the Agile Story Board by interview business and technical owners, as well as experienced members of the development team (Development Manager, Architect, Snr BA).
• Validate the Agile Epics, Stories and Test Basket with the identified stakeholders and obtain sign-off.

Admin

• Jira (Consistently updated / visible)
• Confluence (addressing/ resolving comments / updating change management)
• Devshed – Weekly time capture
• In addition, be part of and provide input for:
• JAD sessions
• Agile framework
• Backlog grooming
• Daily stand-ups

Skills and Knowledge

• Analytical and Conceptual (Advanced).
• Communication (written and verbal) (Advanced).
• Project Management (Basic).
• Multi-tasking (Intermediate)
• Relationship Building (Advanced).
• UML (Advanced).
• Prototyping (Advanced).
• Test Management (Advanced).
• Agile Methodology (Intermediate).
• Systems (Intermediate).
• Development (Intermediate).
• Technology life cycle (Advanced).
• Business (Advanced).
• Analytical and Conceptual (Advanced).
• Communication (written and verbal) (Advanced).
• Project Management (Basic).
• Multi-tasking (Intermediate).
• Relationship Building (Advanced).
• UML (Advanced).
• Prototyping (Advanced).
• Test Management (Advanced).
• Agile Methodology (Intermediate).

Education and Experience

Education:

• Matric
• Degree / Diploma in IT(Essential).
• Business Analyst course (Essential).

Minimum Experience:              

• 5 years Business Analyst experience (Essential).
• 1 year Insurance industry experience (Advantageous).
• 4 years UML experience (Essential).
• 4 years Screen Prototyping experience (Essential).
• 4 years Test and Defect Management Tools experience (Essential).

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Key Purpose of the role

• The Senior Business consultant will be responsible for increasing the sales of the product range through building relationships, superior client service and technical knowledge.                 

Areas of responsibility may include but not limited to

• Drive and implement strategic new business initiatives with intermediaries and employers.  
• Increased Discovery Health product sales through building relationships, superior client service and technical expertise.
• Participate in proactive sales and marketing initiatives
• Industry, competitor and product expert.
• In depth strategic reporting support.
• Create strategic business partnerships with multiple intermediary stakeholders.
• Build and maintain strategic relationships at Exco and Board level.
• Relationship building with internal and external stakeholders.
• Project management of complex, new business implementations from end to end.
• Intermediary reporting and trend analysis.
• Consistently deliver Discovery Health value proposition.
• Escalated query resolution and troubleshooting.
• Increase the sales through building relationships, superior client service and technical knowledge
• Review new business pipeline, follow-up and tracking
• Technical training and ongoing product support to financial advisors.
• Keep up-to-date with competitor product, service offering and industry developments

Personal Attributes and Skills

• Ability to work under pressure
• Exceptional attention to detail
• Time and project management skills
• Above average ability to multi-task on multiple projects without compromising deliverables
• Ability to convert technical information to audience appropriate communication
• Influence and persuasion skills aligned to project deliverables
• Sound knowledge of Sales trends
• Excellent understanding of branding
• Knowledge of various communication channels
• Self-motivated and self-disciplined, with the ability to build strong relationships with a variety of stakeholders across business.
• Proficient in MS Office suite
• Takes initiative and works under own direction
• Ability to manage time effectively and efficiently and have a sense of urgency.
• Responds quickly to the needs of the client and to their reactions and feedback

Education and Experience

Essential:

• Matric

Advantageous:

• NQF5 in Wealth Management of Financial Planning (FAIS Credits)
• RE5
• Business degree/ Diploma

Experience:

• Minimum of 3- 5 years sound medical scheme environment knowledge and experience
• Broker consulting experience in the financial services industry
• An understanding of financial planning
• Knowledge of MS Office Suite

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Key Purpose 

• To process, validate and liaise with clients, brokers and service providers following a client's motor and/or non-motor loss or incident in pre-authorisation.

Areas of responsibility may include but not limited to 

• To process, validate and liaise fast track claims with clients, brokers and service providers following a client's motor and/or non-motor loss or incident.
• Efficient, timely claims processing.
• Accurate, timely administration.
• Liaison with clients, brokers and service providers.
• Achievement of monthly product and soft skills knowledge targets.
• Adherence to risk and compliance requirements.
• Teamwork, self-management and alignment with Discovery values.

Education and Experience 

• Matric (Essential)
• 2 year’s minimum short term insurance fast track claims experience in a call centre in both motor and non-motor (Essential)
• Degree (Advantageous)
   

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Key Purpose

• To manage and Support Network staff and deliver input to the overall Network strategy

Areas of responsibility may include but not limited to

• Vendor Contract Management   
• Set SLA's with 3rd Party Line vendors   
• Set staff KPIs and Peer reviews   
• Report on Network Capacities within the BAU footprint   
• Manage Operational Team    
• Documentation   
• Asset Management    
• Skill Gap analysis    
• Drive Automation back to NetDevOPS   
• Ensure BAU Compliance against Technical Base Standards   
• Automation and IAC (Infrastructure as cloud)    

Technical skills

• All Popular Routing Protocols
• Advance IP Subnetting IPV4
• Cisco L2 and L3 Switches
• Configuration of Predefined Configs on all Cisco Hardware
• IPSEC
• Cisco ISE Skills
• QoS Troubleshooting
• Interrogate Wireshark Traces and identify packet issues
• Troubleshooting WIFI Issues
• Solid communication Skills
• F5 Configuration
• Network Monitoring like SolarWinds, Cisco Prime and NetFlow Tools
• Hardening of Network Devices and Cisco Software
• Cisco ACI Build and Maintain
• Project Management
• Task Management

Education and Experience

• CCNP or Above
• Matric
• ITIL
• Experience or Above Certs
• 10 Years Working for a large Corporate
• People Management
• AWS advanced networking certification
• Terraform certification
• People Management
• Project management experience
• Advanced Devops experience, Bitbucket, Python, Jenkins etc.   
• Basic network solution architecture   
   

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Key Purpose

• Design and implement robust, scalable and optimally performing systems using Java related technologies, according to provided specifications, standards and procedures, while ensuring compliance with the architectural standards and guidelines laid out by Vitality Drive International.

Areas of responsibility may include but are not limited to

Design:

• Translate business requirements into technical designs adhering to Discovery Insure processes, standards and guidelines, taking cognisance of performance, security and scalability requirements. Deliver within agreed timeframes.
• Liaise with relevant parties where clarification of business requirements or resolution to technical issues is needed
• Research and find effective solutions to technical issues that arise
• Estimate development timelines based on business requirements

Development:

• Construct robust, maintainable, scalable, optimally performing system code in line with technical specifications, following prescribed process, standards and procedures. Deliver within agreed timeframes
• Conduct unit testing and fix any defects found

Testing:

• Verify build stability and quality with development team before releasing to test team, aiming to release with zero defects
• Assist the Business analyst in ensuring the test pack includes relevant scenarios and test data.
• Consult and assist in reviewing risk / impact of defects found in testing, and assist with fixing where necessary

Support / Troubleshooting:

• Assist system users with technical support issues and handle according to defined procedures
• Ability to effectively analyse root cause of system errors (data errors, performance and stability issues)

Mentoring / Team development:

• Actively coach other developers to understand and apply the Insure coding and architectural standards correctly, as well as any technologies in use
• Perform code review to ensure logical correctness, maintainability, scalability, performance, compliance with architectural standards and frameworks

Personal development:

• Keep abreast of current technological trends and how these might be applied in the Discovery environment
• Constant improvement of knowledge of the various applications, their functionalities and data models

General:

• Ability to communicate clearly, constructively and effectively. Easily able to follow and participate in technical, business process, and other discussions
• Able to build business relationships with other members of team and the business areas we support.

Technical Skills

• Excellent understanding of Object Orientated principals and Java language fundamentals
• Knowledge of commonly used design patterns
• Broad understanding of how to put together an EE-based business solution from scratch
• EJB
• HTML
• JSF
• JQuery
• JAXB
• SOAP Web services
• Message Driven Beans
• UML
• XML/XSD
• SQL

Education and Experience

Education:

• Matric
• BSc Computer Science /Information Systems degree
• Formal Java qualification

 Minimum Experience:              

• 6+ years’ experience in Java development with exposure to core competencies listed:
• REST Web services
• JSON
• Business Process Management Tools
• Apache Camel
• Apache Webserver Configuration
• JBOSS Configuration
• CSS
• GIT
• Integrated Build Tools
• HTML 5
• Knowledge of Short-Term Insurance industry
• Working knowledge of:
• Software development within SDLC
• Unit Testing
• Data modelling and design of database structures
• Cloud Technology exposure

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Key Purpose

• A wide-ranging role supporting the Head of Actuarial and Vitality Network (VN) executives with commercial and new business opportunity sizing, and successful implementation and management of Vitality core and integrated products in various international markets.
• The role will span new business development and commercial support and analysis; actuarial consulting, product development and pricing support for international partner markets; and central product and model development as we take Vitality forward through personalisation and learning models.

Areas of responsibility may include but not limited to

• Analysis and research for identifying new growth opportunities for VN across the globe, including both existing markets and new territories.
• Supporting on prioritised business initiatives, which includes developing businesses cases and commercials for potential new Partners, quantifying the value generated from integrating Vitality with Partner products, as well as modelling scenarios for financial impact to Vitality Network.
• Actuarial support to various international Partners, which includes support on commercials and financial projections, support on strategic and product initiatives to drive sales and product performance, problem-solving at a local market level, and pricing and actuarial modelling support on product changes and new feature launches leveraging best practice from Discovery home and global markets.
• Collaborating with R&D on the development of new product features (starting with Vitality AI), and localising these for our Partners.
• Data analytics related to program performance and member engagement in various markets. This includes inputting into reporting projects run by the BI team.
• Providing actuarial and technical support on a range of other ad-hoc projects.

Personal Attributes and Skills

• Strong technical capabilities and analytical skills
• Strong financial modelling capabilities
• Knowledge of life insurance product and pricing dynamics, value drivers and range of life insurance product offerings
• Excellent negotiation, communication and presentation skills
• Complex problem-solving ability
• Decision-making and initiating action
• Ability to influence and manage external relationships in a professional manner
• Ability and willingness to collaborate across a range of functions to find optimal solutions
• Flexible and adaptable to a fast-changing environment

Education and Experience 

Education:

• BSc with Honours in Actuarial Science or equivalent

Experience:

• Nearly or Qualified Actuary.
• 2+  years’ experience, preferably with an understanding of Discovery products, experience and integration with Vitality.
• Experience in Actuarial Modelling, profit testing, data analytics and machine learning, problem solving, mathematical and statistical reasoning will be an advantage.