Claims Processor at The Department of Employment and Labour

REQUIREMENTS :   

• Undergraduate qualification (NQF level 6) as recognised by SAQA in Public Management / Business Management / Operations Management / Management / HRM / Nursing / Law/ LLB / Bcom / Finance / Administration.

Experience:

• Experience in Claims Processing environment will be an added advantage.

Knowledge:

• Relevant regulations, laws and legislation.
• Claims handling. Claims Verification and Validation. Claims Litigation.
• Claims assessment /settlement. Claims Finalisation.
• Compensation Fund business strategies and goals.
• Directorate goals and performance requirements.
• PFMA and Treasury Regulations. Customer Service (Batho Pele Principles).
• Promotion of Access to Information Act.
• The Constitution of RSA. Occupational Health and Safety Act (OHS).
• Public Service Act. Public Service Regulation.

Skills:

• Claims Registration. Communication verbal and writing. Data Capturing. Data & Record Management. Excellent communication. Computer skills.

DUTIES :

• Register and acknowledge claims. Prepare compensation benefits. Handle claim enquiries. Render administrative duties.

CLOSING DATE :   

06 February 2026 at 16:00 (walk-in) and 23:59 (online)