Clerk CA 1 (107924) at Sasol

Short Description / Purpose of Job

• To ensure quality food preparation, venue, friendly, courteous and professional service to all stakeholders.

Recruitment Description / Key Accountabilities

• Assist in hospitality requirements (Bar tendering, Waitering, Assistance to the Chef)
• Ensure adherence to all safety regulations and compliance.
• Basic food handling.
• Engage with customers.
• Ensure customer needs are understood and communicate if not able to deliver as required.
• Be continually aware of and maintain the highest standards of personal hygiene.
• Assist with big functions.
• Provide adequate feedback to supervisor on work progress.
• Manage and coordinate logistics and staffing for the booked events.
• Manage multiple venues throughout the portfolio.
• Manage large scale events from inception to delivery.
• Venue maintenance management.
• Post event reporting.
• Strategize opportunity to grow the business and drive revenue.
• Engage with stakeholders on venue bookings.
• Responsible for stock control in the crockery and cutlery store.
• Be willing to work on weekend and public holidays.

Formal Education

• Matric

Min Experience

• 5 years relevant experience in the hospitality/event management environment.

Key Attributes

• Ability to work within a team and to work independently (self-managed).
• The ability to lead and manage teams and projects.
• Accountability.
• Analytical and problem-solving skills.
• Assure deliverables are at the expected quality.
• Come up with innovative approaches to delivering more efficiently.
• Stress management – ability to prioritize and execute tasks in a high-pressure environment.
• Attention to detail but also the ability to see the implications for the bigger picture.
• Commercial awareness.
• Decision-making skills.
• Customer service orientated.

Competencies

• Business Acumen: An intuitive and applicable understanding of how a company or unit makes money. Displays a thorough understanding of what drives profitability. Maintains a market-focused approach to business. Keeps an overall big picture understanding of the business and its interrelationships enabling a person to make better business decisions. The ability to make good business judgments and quick decisions in a manner that is likely to lead to a good outcome.
• Customer Focus: A continuing focus on the needs and requirements of customers and clients, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
• Negotiating: The ability to compromise in a cooperative effort to reach mutually satisfactory conclusions and results.
• Self-Mastery: Takes accountability for driving own growth through developing self-awareness, reflecting, seeking feedback and self-correcting
• Written Communications: Sending of messages, orders or instructions in writing through letters, circulars, manuals, reports, telegrams, office memos, bulletins, etc. It is a formal method of communication and is less flexible

Closing Date: 12th,April 2022