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  • Posted: Jun 21, 2021
    Deadline: Not specified
  • The Faircape Group is an independent development and property management company with more than 30 years of success in the industry. We incorporate free standing homes, sectional title units, as well as mixed use residential and commercial buildings. The recent acquisition in joining the retirement sector has seen the Group grow beyond expectation. We are a ...
    Read more about this company


    Client Service Officer | Somerset West


    • Bridgewater Manor in Somerset West is looking for a Client Service Officer.
    • This exclusive retirement village managed by the well respected Faircape Group has a vacancy for an organised, professional and bubbly personality to take control of Front of House, providing a friendly and efficient service to our residents.

    The ideal candidate would be a strong administrator, a confident, self motivated individual who consistently strives for excellence.

    • Specific duties include, but is not limited to the following:
    • Coordinate events and functions for residents - trips and events at the village, ie planning, invitations, set up and debrief)
    • Front Desk Function - welcoming and directing residents and visitors and assisting with their requests and queries
    • Telephone - be first port of call for all incoming telephone calls and redirect to the relevant person
    • Admin assistance to residents - perform all admin related tasks requested by residents (ie postage, faxing, etc)
    • Ensure updated marketing material and display relevant and current activities and marketing
    • Manage diary of the village with functions and events.
    • Manage and coordinate suite of services offering to residents, including gardening, domestic, car wash, hair appointments
    • Handle POS system
    • Follow up on maintenance to be done and requisitions
    • General administrative support (ie. secretarial service to the Village Manager, notices, minutes, refreshments)


    • Qualifications - Grade 12, related tertiary qualification advantageous
    • Skills and attributes - professional communication (both orally and verbal), computer literate (word/excel), solid admin skills, ability to multitask, customer service orientated, well groomed
    • Specific requirements - Clear health record, clear criminal record, contactable references
    • Working Hours: Mondays to Fridays from 08h00 until 17h00.

    Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful

    Method of Application

    Interested and qualified? Go to Faircape Group on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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