Client Strategist at EyeCarePro

About the Role

• We are hiring a Client Strategist who brings clarity, critical thinking, and relationship-driven leadership.
• This is not a typical account management role. It combines strategic planning, marketing insight, and high-touch client service.
• You will work directly with business owners to understand what is working, what is not, and how to drive meaningful results through smart recommendations and steady communication.
• This role is ideal for someone who is strategic, calm under pressure, and thrives in a high-autonomy, high-responsibility environment.

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for assigned clients
• Set clear expectations, lead conversations, and build strong relationships
• Ensure clients feel supported, heard, and understood

Strategic Marketing Planning

• Develop tailored marketing strategies aligned with client goals
• Translate insights into focused action plans and measurable recommendations

Cross-Functional Collaboration

• Coordinate with content, design, development, and advertising teams
• Ensure timely execution of deliverables and strategic alignment

Performance Analysis and Reporting

• Use tools like Google Analytics, CallRail, and CRM platforms to monitor performance
• Deliver clear, actionable reports and support performance-based decisions

Proactive Account Leadership

• Anticipate challenges and mitigate risks early
• Maintain project momentum and protect client trust

Sound Decision-Making

• Make recommendations based on business context and data
• Communicate rationale with clarity and confidence

What We Are Looking For

• A strategic thinker who connects marketing activities to business outcomes
• Strong analytical skills and the ability to interpret performance data
• Excellent written and verbal communication skills
• High reliability in time and project management
• Emotional intelligence and professionalism in all interactions
• Steady presence, especially in fast-moving or complex client scenarios

What You Bring

• 3 to 5 years in a client-facing role with strategic responsibilities
• Proven ability to build trust and deliver measurable results
• Experience in digital marketing strategy (SEO, content, advertising)
• Proficiency in platforms like Google Analytics, CallRail, SEMrush, and CRM tools
• Ability to manage multiple accounts and keep details organized
• Sound decision-making and prioritization skills

Work Requirements

• 100 percent remote work-from-home
• Schedule: Monday to Friday, 8:00 AM to 4:00 PM Eastern Time

Must have:

• Personal computer and dual monitors
• Quiet, professional workspace
• Reliable high-speed internet
• Backup power supply (if applicable)