Client Strategist at EyeCarePro

About the Role

• We are hiring a Client Strategist who brings clarity, critical thinking, and relationship-driven leadership. This is not a typical account management role. It combines strategic planning, marketing insight, and high-touch client service. You will work directly with business owners to understand what is working, what is not, and how to drive meaningful results through smart recommendations and steady communication.
• This role is ideal for someone who is strategic, calm under pressure, and thrives in a high-autonomy, high-responsibility environment.

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for assigned clients

• Set clear expectations, lead conversations, and build strong relationships

• Ensure clients feel supported, heard, and understood

Strategic Marketing Planning

• Develop tailored marketing strategies aligned with client goals

• Translate insights into focused action plans and measurable recommendations

Cross-Functional Collaboration

• Coordinate with content, design, development, and advertising teams

• Ensure timely execution of deliverables and strategic alignment

Performance Analysis and Reporting

• Use tools like Google Analytics, CallRail, and CRM platforms to monitor performance

• Deliver clear, actionable reports and support performance-based decisions

Proactive Account Leadership

• Anticipate challenges and mitigate risks early

• Maintain project momentum and protect client trust

Sound Decision-Making

• Make recommendations based on business context and data

• Communicate rationale with clarity and confidence

What We Are Looking For

• A strategic thinker who connects marketing activities to business outcomes

• Strong analytical skills and the ability to interpret performance data

• Excellent written and verbal communication skills

• High reliability in time and project management

• Emotional intelligence and professionalism in all interactions

• Steady presence, especially in fast-moving or complex client scenarios

What You Bring

• 3 to 5 years in a client-facing role with strategic responsibilities

• Proven ability to build trust and deliver measurable results

• Experience in digital marketing strategy (SEO, content, advertising)

• Proficiency in platforms like Google Analytics, CallRail, SEMrush, and CRM tools

• Ability to manage multiple accounts and keep details organized

• Sound decision-making and prioritization skills