Top Jobs at ER24

MAIN PURPOSE OF JOB

• To deliver excellent critical care within the operational environment based on sound clinical judgment, current evidence, and to display clinical leadership with ER24.

KEY RESPONSIBILITY AREAS

• Oversee and ensure operational readiness for emergency calls
• Administer patient care in line with scope of practice
• Market and  maintain a positive public image for ER24
• Provide basic shift administration services

REQUIRED EDUCATION

• ESSENTIAL EDUCATION: Bachelors of Technology (Btech)  Emergency Medical Care or Bachelor Emergency Medical Care
• DESIRED EDUCATION: Successful completion of training related to Clinical Practice Guidelines published by the Health Professions Council of South Africa will be advantageous. If not compliant with the clinical practice guidelines at the time of application you will be required to complete this training during your probation period if successful in your application.

REQUIRED EXPERIENCE

• ESSENTIAL MINIMUM EXPERIENCE: Newly qualified ECP / Operational EMS experience
• DESIRED EXPERIENCE: Previous EMS Operational experience

REQUIRED JOB SKILLS AND KNOWLEDGE

• Facilities, travel routes and demographical area
• HPCSA guidelines and scope of practice
• Application of best practice
• EMS environment
• Proficiency in the English language (written and verbal)
• Computer literate (Microsoft Office)
• Patient Report Forms

Closing date: 24/02/2026  

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MAIN PURPOSE OF JOB

• To attend to emergency calls and provide intermediate medical care in line with scope of practice.

KEY RESPONSIBILITY AREAS

• Ensure operational readiness for emergency calls
• Administer patient care in line with scope of practice
• Market and maintain a positive public image for ER24

REQUIRED EDUCATION

• ESSENTIAL EDUCATION: Ambulance Emergency Assistant Certificate or Higher certificate in Emergency Medical Care 
• DESIRED EDUCATION: Successful completion of training related to Clinical Practice Guidelines published by the Health Professions Council of South Africa will be advantageous. If not compliant with the clinical practice guidelines at the time of application you will be required to complete this training during your probation period if successful in your application

REQUIRED EXPERIENCE

• ESSENTIAL MINIMUM EXPERIENCE : 1 year EMS experience
• DESIRED EXPERIENCE : 1 year ILS experience

REQUIRED JOB SKILLS AND KNOWLEDGE

• Application of best practice
• Computer literate (Microsoft Office)
• Facilities, travel routes and demographical area
• HPCSA guidelines and scope of practice
• Patient Report Forms
• Proficiency in the English language (written and verbal)

Closing date: 23/02/2026  

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MAIN PURPOSE OF JOB

• To attend to emergency calls and provide basic medical care in line with scope of practice.

KEY RESPONSIBILITY AREAS

• Ensure operational readiness for emergency calls
• Administer patient care in line with scope of pratice
• Market and maintain a positive public image for ER24

REQUIRED EDUCATION

• ESSENTIAL EDUCATION: Basic Ambulance Assistant Certificate
• DESIRED EDUCATION: Successful completion of training related to Clinical Practice Guidelines published by the Health Professions Council of South Africa will be advantageous.
• If not compliant with the clinical practice guidelines at the time of application you will be required to complete this training during your probation period if successful in your application.

REQUIRED EXPERIENCE

• ESSENTIAL MINIMUM EXPERIENCE: 6 months – 1-year road BLS experience
• DESIRED EXPERIENCE: 2 years road BLS experience

REQUIRED JOB SKILLS AND KNOWLEDGE

• Facilities, travel routes and demographical area
• HPCSA guidelines and scope of practice
• Application of best practice
• EMS environment
• Proficiency in the English language (written and verbal)
• Patient Report Forms

Closing date: 23/02/2026  

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MAIN PURPOSE OF JOB

• To attend to emergency calls and provide basic medical care in line with scope of practice.

KEY RESPONSIBILITY AREAS

• Ensure operational readiness for emergency calls
• Administer patient care in line with scope of pratice
• Market and maintain a positive public image for ER24

REQUIRED EDUCATION

• ESSENTIAL EDUCATION: Basic Ambulance Assistant Certificate
• DESIRED EDUCATION: Successful completion of training related to Clinical Practice Guidelines published by the Health Professions Council of South Africa will be advantageous.
• If not compliant with the clinical practice guidelines at the time of application you will be required to complete this training during your probation period if successful in your application.

REQUIRED EXPERIENCE

• ESSENTIAL MINIMUM EXPERIENCE: 6 months – 1-year road BLS experience
• DESIRED EXPERIENCE: 2 years road BLS experience

REQUIRED JOB SKILLS AND KNOWLEDGE

• Facilities, travel routes and demographical area
• HPCSA guidelines and scope of practice
• Application of best practice
• EMS environment
• Proficiency in the English language (written and verbal)
• Patient Report Forms

Closing date: 23/02/2026  

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MAIN PURPOSE OF JOB

• Strong team leadership experience is essential for managing a team of Call Centre Agents focused on delivering a positive patient experience and ensuring quality service delivery.
• Effective leadership will guide the team in meeting their goals and maintaining high standards in service. 

REQUIRED EDUCATION

• ESSENTIAL EDUCATION: Grade 12
• DESIRED EDUCATION: Certification in Contact Centre Management

REQUIRED EXPERIENCE

• ESSENTIAL MINIMUM EXPERIENCE:  2-3 years Team Leading experience within a Call Centre environment.                                                             

KEY RESPONSIBILITY AREAS

• To oversee and manage daily call centre operations
• To ensure a positive a client experience
• To manage people in team

REQUIRED JOB SKILLS AND KNOWLEDGE

• Demonstrate working knowledge and competence on the core contact systems
• Demonstrate working knowledge of the EMS environment
• Demonstrate knowledge and application of basic Emergency Care
• Demonstrate ability to coach and mentor team members
• Demonstrates understanding of the healthcare industry
• Demonstrates a good understanding of Funders of Healthcare
• Demonstrate sound competence in telephonic and email etiquette
• Demonstrate sound competence in Microsoft Excel, Word and Outlook
• Demonstrates a good understanding of contract and service level agreement (SLA) management
• Demonstrate sound knowledge of geographical locations
• Demonstrate knowledge and application of general Human Resource processes

Closing date: 12/03/2026