Clinical Trainer - Medical Surgical Devices | Johannesburg at Salesworx Recruitment (Pty) Ltd

Job Description

Job Purpose:

• Training: Develop and implement training programs for employees, assess training and development needs for organisation, help individuals develop skills and knowledge, creates training manuals, present in-person training sessions, monitor training for effectiveness.

Duties & Reponsibilities:

• Training and onboarding of all new hires.
• Frequency of training for existing staff is ongoing and occurs weekly and monthly as required.
• External training occurs as business requirements change
• Design and develop comprehensive training material and programs for internal staff as well as end users, hospital nursing staff, procurement
• Regular update of all training material.
• Refresher training for existing staff.
• Accurate record keeping of all training.
• Work with Marketing & Training Manager and the respective Sales Managers to ensure product training is conducted by Sales team.
• Accurate record keeping that is POPI compliant.
• Training on relevant regulations that pertain to the Marketing Code of Conduct
• Working with Reps infield to further identify areas in which sales staff need more training.
• Collaborate with the Marketing & Training Manager to develop and maintain training manuals, materials, procedures, and standards to ensure consistency and quality across all training activities.
• Support the Training Manager in managing training logistics, including scheduling, venue coordination, and resource allocation.
• Provide regular updates and reports to the Training Manager on training activities, outcomes, and areas for improvement, and contribute to strategic planning efforts to enhance training effectiveness and efficiency.
• Gathering of additional training material, research, etc. Liaise with the Training & Marketing Manager.
• Ensure the team has all requirements for meetings, detailing and training etc.
• Managing emails and ensuring contents of email are actioned/addressed or responded to where necessary.
• Following up on all projects currently working on sales team etc.
• Infield travel with all sales representatives.
• Infield cover of cases when short staffed.
• Training planned or ad hoc.
• Discussions with Marketing and Training Manager on training activities planned or ad hoc.
• Attending online training sessions.
• Assisting Admin team with product info etc. for submissions or feedback to customers.
• Research and data collection.
• Assist in marketing events when the need arises.
• After hours are required from time to time, for Congresses, company events, etc

Requirements

Required skill set:

• Excellent verbal and written communication skills
• Administration.
• Ability to think creatively and innovatively.
• Professional judgment and discretion.
• Dependability and good time management.
• Problem solving skills.
• Ability to work under pressure.
• Approachable and patient attitude.
• Ability to display fairness, honesty, and integrity.
• Flexibility to work after hours, weekends and travel nationally