Cloud DevOps Engineer at Hollard Insurance

About the role

• As a Cloud DevOps Engineer, you will have primary responsibility for operations engineering to deliver ongoing 
• operational and business initiative outcomes. You will be providing DevOps technical support to your team and 
• other IT product teams to deliver services and changes across Hollard’s IT ecosystem, which includes thirdparty cloud hosted IT platforms, in-house managed cloud, and local data centre IT platform.

Required Knowledge and Experience    

Your key focus duties areas are:

• Be hands-on with the tools and collaborate with multiple product squads to deliver collective  outcomes, covering the following: 
• Implement platform provisioning and maintenance solutions, e.g., setting up cloud platform resources, middleware configuration, databases, etc with IaC.
• Implement release engineering solutions, e.g., setting up release pipeline, release notes,  application deployment, etc.
• Implement operational workflow and orchestration solutions, e.g., job scheduling, file  transfer, etc. 
• Implement business continuity solutions, e.g., monitoring, backup, recovery, etc.
• Implement workforce computing solutions, e.g., provisioning end-user computing resourcing, identity & access management, etc.
• Implement operations automation using configuration and orchestration toolsets, as well as  scripting frameworks.
• Promote adherence to engineering standards and best practices.
• Develop CICD pipeline using various tools such as Azure Bicep, ARM template and PowerShell
• Promote timely feedback to drive continuous improvement, automation, and focus on value  delivery.
• Assume technical accountability for the successful implementation of changes.
• Assess and manage technical risks, ensuring the non-functional requirements are being captured and  met.
• Assist root-cause analysis of support incidents and issues.
• Assist your team in tracking application issues and provide clear feedback on potential changes or  improvements where applicable.
• Identify, analyse, and support the resolution of application issues with internal and external parties.
• Support team leads and members on all technical matters to achieve team outcomes.
• Contribute to the realization of the technical vision of the IT products that are being built, ensuring alignment to enterprise quality assurance and governance practices, and be an advocate of  DevSecOps practices.

Educational Requirements    

• Qualifications (Formal study undertaken and completed)
• Tertiary qualification in Computer Science or related Technology discipline preferred.
• Azure and/or DevOps related certifications are highly desirable.

Your knowledge, skills & attributes

• Knowledge acquired awareness and/or experience
• Minimum 2 year or more with Azure cloud infrastructure setup and Infrastructure as Code (IAC) with Bicep.
• Minimum 2 year of experience in Azure Cloud DevOps engineer role with PowerShell and DSC
• Experience with various DevOps concepts, tools, and technologies.
• Experience with CI/CD and related toolsets, good understanding with Azure DevOps.
• Experience with operations integrations (e.g., system integrations via API, file transfer, etc.).
• Experience in Agile framework supporting CI/CD processes. 
• Experience with infrastructure and network management (e.g., system patching, middleware upgrade, monitoring, etc.)
• Experience with local data centre resource management and setup. 
• Basic understanding of security and vulnerability management (e.g., firewall configuration, endpoint  upgrade, security patching, etc).
• Industry / business knowledge of the Australian Insurance market (preferably with experience of 
• General Insurance) is highly desirable.