COE Specialist at Ovations Technologies

About the Role

• As a Process Architecture & BPM Capability Specialist, you will be responsible for defining, implementing, and evolving the enterprise process architecture and BPM capability across the organisation. You will enable end-to-end traceability from strategy to execution while supporting data-driven optimisation, automation, governance, and operational excellence.
• This strategic role is critical in enabling the organisation's transformation agenda by establishing a robust enterprise process architecture and BPM capability, improving decision-making, optimising costs, increasing operational efficiency, reducing risk, and strengthening delivery performance across federated tribes.

Key Responsibilities

• Define and maintain enterprise process architecture across all levels (L0–L4), aligned to business strategy and value chains
• Establish and govern a single source of truth for process models, taxonomy, and standards
• Design and implement BPM governance frameworks, process ownership structures, and operating models
• Lead enterprise BPM maturity uplift initiatives and embed governance, compliance, and audit readiness
• Own and optimise process platforms such as ARIS, Celonis, or equivalent tools
• Enable end-to-end traceability across business processes, systems, data, and controls
• Collaborate closely with Solution Architects and Enterprise Architects to ensure alignment between process design and system architecture
• Ensure process models explicitly reflect system interactions, integration points, and data flows
• Identify process inefficiencies, automation opportunities, and optimisation potential
• Define and track process performance metrics including cost, cycle time, automation, and compliance
• Build and support a Process Engineering Community of Practice (CoP)
• Provide training, standards, and modelling guidance to ensure consistent adoption

Minimum Requirements

• Proven experience in enterprise process architecture design and BPM capability implementation
• Strong knowledge of BPMN modelling standards and process lifecycle management
• Hands-on experience with ARIS, Celonis, or equivalent BPM/process mining tools
• Experience linking business processes to systems, applications, data, and architecture artefacts
• Experience working with Solution Architecture and/or Enterprise Architecture teams
• Understanding of system integration patterns and end-to-end traceability (process to system to data)
• Strong analytical capability, stakeholder engagement, and influencing skills
• Ability to work independently and deliver across multiple business areas

Advantageous Experience

• Banking or financial services experience
• Experience in federated or agile delivery environments
• Exposure to process mining, automation, and digital transformation initiatives