Coffee Shop Manager - Vanderbijlpark (LL) at Tsebo Solution

Duties & Responsibilities    

• Develop, implement, and manage a strategic plan and operations to achieve financial goals
• Manage, train, and develop a team to achieve optimal operations at the cafe
• Drive customer engagement at the cafe through food and beverage service, and through marketing efforts
• Partner with area customers to establish new cafe locations
• Develop promotional campaigns, implement marketing campaigns, and develop branding strategies to drive food and beverage sales
• Recommend inventory and menu choices, and oversee procurement of supplies
• Ensure proper inventory control in accordance with company standards
• Create and manage a comprehensive budget for the cafe, including 52 weeks, special events, and advertising
• Promote a positive team environment through effective management of the team
• Create and foster relationships for project success
• Proactively identify issues, prioritize issues, and implement solutions
• Develop and implement strategies to drive sales, profitability, and engagement through
• Experience managing a restaurant and bar
• Effective customer service
• Ability to manage a large staff
• Ability to control costs

Skills and Competencies    

• Oversee daily operations, including menu planning, ordering, and inventory management
• Ensure smooth workflow in the kitchen, including hiring and training of kitchen staff, ordering and maintaining supplies and equipment, and keeping food costs within budget
• Manage the cafe’s website, including ordering, inventory, human resources, and payroll
• Create and maintain policies and procedures, as well as present them to management for approval
• Maintain inventory levels to meet customer demand, and order ingredients as needed
• Brand and market the business through appropriate advertising and public relations
• Work with advertising, media, and PR agencies to increase sales and brand awareness
• Must be able to speak English and Afrikaans
• Be able to work Independently
• Previous experience as a Manager in a Coffee Shop will be advantageous

Qualifications    

• Matric