Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Competence in the use and application of the MS Office, Excel, and Power Point
Oral and writing capabilities in at least Afrikaans and English required
Preferably two years-experience in an administrator environment
Must be teachable, organised, energetic, capable of working independently and innovative
Must be prepared to work after hours if required because of IODs
Own reliable transport.
Key areas of responsibility:
Administrative duties by performing delegated tasks as well as initiatives to alleviate the pressure of the COID Group Manager.
Follow-up with branches on IOD documents and/or certified IDs not received or that do not comply as per the prescripts.
Follow-ups with FSG branches and hospitals on the status quo of outstanding IOD medical reports.
Assist the COID Group Manager with IOD enquiries or follow-ups required.
Keep record of COID outstanding issues or corrective actions required.
Assist with the filing and/or retrieval of IOD documents from the archive on a daily basis.
Assist with the gathering of IOD training material as instructed and submit it to the COID Group Manager at least 24 hours before the training session.
Assist with the gathering of documents as required by the COID Group Manager for monthly pay roll orders.
Render administrative support for COID meetings as requested by the COID Group Manager that include among other, sending out of notification, prepare copies of documents under discussion and taking of minutes.
Develop a database of external COID service providers and update the list every month.
Ensure that at least 30 copies of the documents that are required by law and the COID policy when reporting an IOD are at all times readily available.
Prepare in the last week of every month at least 60 files in advance for IOD incidents.
Assist to ensure the most efficient and effective spending of COID finances and the purchasing of COID items.
Assist with all aspects related to the COID process or any matter as requested by the COID Group Manager.
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