RPO is a Specialist Recruitment Agency that focuses on select market segments. These are Engineering, Finance, Supply Chain and Manufacturing. With over 12 years of experience in the recruitment industry, RPO Recruitment has access to over 80,000 candidates across various industries, all accessible through our highly trained and specialised recruiters. At RPO Recruitment, we have access to the most popular job portals and recruitment sites to enable us to hunt for those positions.
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A fast-paced financial services company is looking for an experienced Collections Agent with strong negotiation skills and the ability to manage debtor accounts effectively in a target-driven environment.
The successful candidate will be responsible for collections, updating debtor information, maintaining accurate system records, and ensuring quality assurance standards are consistently met.
Responsibilities:
Manage collections processes, including PTPs, settlements, and activations
Verify and update debtor information on the in-house system
Record all customer interactions accurately on the system
Ensure adherence to company scripts and quality standards
Achieve minimum QA targets and maintain compliance with internal procedures
Negotiate payment arrangements in line with company expectations
Perform general administrative duties related to collections
Requirements:
Minimum 6 months’ collections or debt recovery experience
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