Collections Specialist - Lesaka (Fin-Tech) at Lesaka Technologies

Role Purpose

• The Collections Specialist is responsible for proactively managing arrears, recovering unpaid instalments, and maintaining healthy loan performance across the Capital Connect lending book.
• This role ensures early, consistent, and compliant engagement with customers in arrears to prevent ageing into deep arrears, while protecting cash flow, portfolio quality, and profitability. The position plays a critical role in risk mitigation and operational stability through disciplined collections workflows, legal escalation processes, and structured repayment arrangements.

Minimum Requirements

Qualifications

• Matric (Grade 12) – essential
• Qualification in Credit, Collections, Finance, Legal, or Risk – advantageous

Experience

• 2–4 years’ experience in credit collections or recoveries within financial services or lending
• Experience issuing Letters of Demand, handling legal handovers, and negotiating repayment arrangements
• Strong exposure to arrears management systems or loan management platforms

Closing Date 13 April 2026