Communication Management Consultant at Zutari

A core function of this job would be to support a full project cycle, which includes researching a problem, forming a problem statement, developing an accompanying strategy and action plan to solve the client’s business need, implement each recommendation and measuring the impact of the interventions.

Role Responsibilities

• In this position, you will join our Business Communication team where you will play an integral part in a team of highly skilled specialists that engage differently with our clients across all types of Zutari projects.
• You will need to be able to contribute to strategy development sessions and bring a system thinking view to the projects and solution development sessions.
• As a junior consultant your focus will mainly be on the development and execution of project tasks and deliverables.
• With our clients stretching across the country, you will need to travel as and when needed to complete onsite work.
• You will also need to be able to closely monitor project schedules, and action plans to ensure projects and their deliverables are completed on time and in budget.
• At the end of each month, you will assist the Senior Consultant in developing monthly project update reports.
• You will closely work with a Senior Consultant on projects, ensuring that the project outcomes are reached and delivered

Minimum Requirements

• Bachelor’s Degree in Communication Management or relating fields. Honour’s degree will be an advantage.
• Minimum of 2 - 4 years working experience in the communication industry.
• Knowledge of internal communication, external communication, operational communication, employee engagement, intercultural communication, change management and marketing required.
• Proven track record of client work and relationship building activities.
• Additional experience in facilitation, research projects and report writing. Public relation and social media knowledge and experience an advantage.
• A membership at an industry body like the IABC, PRISA or IAP2 or similar will be preferred.

Skills, expertise and characteristics

As a consultant in this high-performing team you will be required to have a working understanding of:

• Communication management
• Integrated communication plans
• Internal and operational communication skills
• Employee Engagement
• Organisational and team culture
• Human behaviour in the workplace
• Risk identification, mitigation, and management
• Organisational listening
• Internal integration and alignment
• Business consulting
• Organisational development

Technical expertise this role requires, include:

• Research methodology development and analytical skills
• Strategy operationalisation
• Developing reports on an operational and strategic level
• Inter-personal and client relationship building skills
• Best practice attitude
• Business writing skills
• Creative problem-solving skills
• Systems thinking approach
• Strong administrative skills
• Ability to multitask
• Customer service inclination
• Growth mindset
• Knowledgeable in Microsoft Teams, PowerPoint, Word and Excel
• Ready to commit to a strong team, with big dreams.