Community Liaison Officer and Coordinator at RBIDZ Special Economic Zone

Description
Community Liaison

• Serve as the primary point of contact for the organization in the community, responding to inquiries and concerns in a timely and professional manner. 
• develop an effective working relationship with peers, other CLOs and community representatives. 
• keep the communities informed on the progress of the projects. 
•  liaise with key stakeholders such as communities, traditional leaders  and the contractors at construction sites. 
• keep the RBIDZ and sub/contractors informed of relevant community affairs and possible grievances; 
• keep sub/contractors informed of processes and procedures to follow in line with labour desk operations, framework and recruitment processes. 
• assist with communication and facilitation of labour sourcing by /contractors/investors through the Labour Desk office. 
• receive job seekers CVs physically or by email and keep records. 
• ensure that acknowledgements of receipt are communicated  to job seekers upon capturing of CVs. 
• give weekly and monthly progress reports of activities to Management. 
• identify and integrate stakeholder engagements as means to promote proactive community engagements and relationships. 
•  ensure implementation and alignment with the Labour Desk Framework and policy. 
• target, build and maintain relationships with key stakeholders which include communities, community representatives and leadership, 
• integrate and align internal and external stakeholder programs and coordinate the implementation of relevant community outreach programmes through participation and involvement. 
• arrange and coordinate stakeholders, meetings and special events targeted for specific messaging directed to communities. 
• ensure that investors, sub/contractors, and communities understand the value of sound working relationships and are committed to the genuine participation in the activities of the company. 
• keep abreast of developments in the community that could impact the organization and its programs and communicate this information to relevant parties. 
• escalate recommendations and action plans originating from participation in community forums and activities. 
• liaise and nurture relationships, whilst ensuring effective management of RBIDZ’s reputation and credibility. 
• assist in ensuring that Stakeholder and Community outreach programs yield desired outcome for the RBIDZ. 
• Participation and Coordination of community outreach engagements with stakeholders such as communities and community leadership and representatives
•  Liaise with and nurture community relationships and facilitate meetings and engagements when necessary. 
• Coordinate, support and participate in local initiatives as required by the stakeholders. 
• Provide support to representatives and groups within the communities. 
• Pursue and develop effective working relationship with local community organizations. 
• Public Relations / Communication
•  Communicate effectively in both written and verbal forms. 
• Gather, maintain and disseminate information to the communities
•  Ensure adherence and understanding of labour desk operation by communities. 
• Update job seekers database and manage records and statistics for reporting purposes. 
• Respond to enquiries from job seekers and escalate grievances as you deem necessary. 
• Disseminate communication about operation of the data base and general projects information. 
• Communicate processes of accessing data base and its operation to key stakeholders such as sub/contractors, investors, communities, and tribal authorities.

Requirements

•  Grade 12
•  National Diploma in Public Relations, Communication Science, Community Development 
• Degree Communication Science, Community Development, Public Relations (advantageous) 
•  3 years Operational Experience in Community Development, Social Facilitation, Community Outreach programmes, Communication and Public Relations 
• Valid Driver’s License