Concierge - Southern Suburbs at Faircape Group

Duties for this position include, but are not limited to:

• Greeting and directing residents and guests when entering and exiting
• Monitor visitors to the building to ensure safety and access in accordance with building policies and procedures
• Serve as the primary point of contact for the property
• Maintaining logbooks for visitors and contractors, taking fingerprints
• Assist visitors with information pertaining to Tokai Estate
• Monitor alarms and surveillance cameras covering strategic locations
• Watch for and report any irregularities timeously to your Manager
• Written recording of incidents and reporting them timeously to your Manager
• Protect the day to day operation of the business by preventing security related factors that can cause business interruption
• Enforce security rules which are established in the building security plan
• Respond to emergencies (medical and other) by calling emergency responders such as ambulance service, fire department or law enforcement
• Undertake other general duties to provide security support to employees and visitors as directed
• Conduct regular perimeter patrols

Qualification:

• Grade 12 advantageous

Experience and Knowledge:

• Minimum of 2 years access control/general security experience

Skills and Attributes:

• Basic email knowledge
• Client service skills
• Good communication (written and oral)
• Ability to communicate with a wide variety of clients in a professional manner, displaying tact and diplomacy when required
• Good interpersonal skills
• Neat personal presentation
• Ability to ensure the security and safety of the Estate and it’s visitors/residents
• Ability to control situations involving difficult and stressful incidents
• Basic understanding of Occupational Health & Safety and risks to people and property