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  • Posted: Nov 24, 2021
    Deadline: Not specified
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    Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
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    Consulting - Human Capital-Digital Learning- Tech Lead

    Job Description

    Role/Responsibilities

    • Drive the development of Digital Products and services in response to client needs.

    • Must support team in delivery of services and development to clients in relevant area of expertise and to ensure deliverables and timelines are met.

    • Conduct the Initial Technology Analysis and Design for new projects.

    • Provide continuous input into trends regarding learning innovation and technology.

    • Research, test and implement new opportunities together with the team.

    • Be the SME in development and ensure QA and development best practice and principles are adhered to.

    • Ensure Client sign off on Deliverables and Analysis.

    • Provide clear guidance to team on Development scope and project requirements

    • Ensure Development process in place and followed

    Qualifications

    • A background in Learning Software is a must and the required person has deep knowledge of Learning Systems, their functionality and development.

    • The role will be a senior role and the ideal candidate has 10+ years of experience in Solution Architecture and/or Software Development.

    Additional Information

    Development

    • Conduct the Initial Technology Analysis and Design for new projects.

    • Provide continuous input into trends regarding learning innovation and technology.

    • Research, test and implement new opportunities together with the team.

    • Be the SME in development and ensure QA and development best practice and principles are adhered to.

    • Ensure Client sign off on Deliverables and Analysis.

    • Provide clear guidance to team on Development scope and project requirements.

    • Ensure Development process in place and followed.

    Team Management

    • Manage Team operational day to day duties.

    • Manage resource planning.

    • Drive processes to ensure client/project delivery is met.

    • Coaching and Talent Ownership.

    • Skills/Training recommendations in line with Business objectives.

    • Manage non-performance wrt team members and deliverables as per the Deloitte processes.

    Quality Control

    • Ensure QA Targets are met and implement solutions and plans to achieve

    • Ensure Support and Maintenance process is robust and adhered to

    • Manage non-performance wrt development and testing.

    Client Relationship Management & Business Development

    • Maintain the relationship with client and be the main point of contact.

    • Understand Client requirements and complete Technology Analysis.

    • Provide clear solutions and services to clients with timelines and costs.

    • Complete the technical requirements and ensure compliance.

    • Maintain Business Pipeline and ensure targets are met.

    • Maintain Revenue Targets.

    • Complete new Proposals and provide input regarding technology.

    Technology - Internal LMS

    • Ensure the Internal instances of the LMS are supported and maintained.

    • Ensure stability of the platform and SLA`s are achieved.

    • Assist with the provisioning of new instances – IFRS, Internal external clients and that the correct processes are QA is followed.

    • Provide reports to clients and stakeholders as and when required.

    Quality

    • Manage Team operational day to day duties.

    • Manage resource planning.

    • Drive processes to ensure client/project delivery is met.

    • Be the final signoff on QA and solutions.

    General

    • Analyse success of projects with management.

    • Comply with the necessary requirements for work – timesheets, self-learning etc.

    • Management Input and planning.

    • This person will be a Manco member and responsible for providing guidance, assistance and input to the larger Division.

    Method of Application

    Interested and qualified? Go to Deloitte on jobs.smartrecruiters.com to apply

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